Join JPMorgan Chase’s Firmwide Financial Control team! Our organization ensures the accuracy, integrity, and timeliness of the Firm’s books and records, delivering essential financial reporting to both internal and external clients. We rigorously review the general ledger, operating systems, and infrastructure controls throughout the business lifecycle to guarantee precise financial information for reporting and regulatory purposes. This data supports analysts, guides management decisions, informs investors, and enables regulators to oversee the firm effectively. Our team collaborates closely with technology to resolve production issues, implement projects, and educate users.
As a Ledger Oversight & Control - Analyst within Firmwide Financial Control, you will serve as the first line of communication & assistance for business users of JPMC’s general ledger, SAP, as well as its reporting and reconciliation tools. You will as act as the subject matter expert during project engagements and as a representative of the business where necessary.
Job responsibilities:
Manage tickets and issues raised through the ServiceNow system for SAP and CDGLUse business and application knowledge to interpret business user questionsProvide resolution to business userEscalate to technology where requiredPartner with line of business and technology to solve production issuesProvided business support and representation for system events which require business validations such as system enhancements/implementations, project go-lives, disaster recovery testing, etc.Raise system enhancement requests on behalf of users where requiredAct as general support for any audit or regulatory requests
Required qualifications, capabilities, and skills:
Preferred qualifications, capabilities, and skills:
SAP experience a plus