Are you a benefits professional who thrives on solving complex problems, leveraging technology, and delivering exceptional service? USI is seeking a Benefits Operations Analyst to support our employees and their families by providing expert guidance and maintaining the integrity of our benefits programs.
What You’ll Do
As a Benefits Operations Analyst, you’ll be a key player in our Total Rewards team, responsible for:
Providing daily support to employees and HR partners on USI’s benefits programs. Collaborating with carrier and vendor partners to troubleshoot complex issues and ensure seamless service delivery.Analyzing benefit utilization, employee feedback, and vendor performance to inform program enhancements. Developing a specialty area (e.g., disability, wellness, healthcare reform) and leading innovation in that space. Developing and delivering engaging, tech-enabled presentations to new hires and employee groups. Supporting our digital benefit enrollment process, life event changes, claims, and account maintenance. Creating and maintaining dynamic, user-friendly content across internal systems and communication channels.Contributing to open enrollment strategy, communications, and post-enrollment recaps using data insights.What You Bring
Education: BA/BS in Business Administration or HR Management preferred. Experience: 3–5+ years of direct experience in employee benefits, with a strong understanding of plan design and compliance. Skills: Strong analytical ability and comfort working with data to drive decisions. Proficiency in MS Excel, Word, PowerPoint, and benefits administration systems. Experience with UKG a plus. Excellent communicator with a passion for simplifying complex information.Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment. Ability to work independently and collaboratively in a team environment. Curious, adaptable, and eager to learn new technologies and approaches.Committed to delivering exceptional service and protecting employee confidentiality.USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
Compensation & Benefits Information: Salary Range: $75,000 - $85,000 This is a bonus-eligible position with a target incentive of 5% Go back Apply Share this job Facebook LinkedIn X Email