Employment Type Full time

Company name US2160 Sysco Guest Supply, LLC

Compensation Range The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Job Profile Summary Responsible for retaining and strengthening client relationships. Activities include: • Planning and strategizing to retain and expand current customer relationships • Ensuring high-quality customer service and issue resolution in order to retain current clients • Client engagement activities, including identifying client business requirements and preparing proposals and quotations • Industry-specific relationship management activities, including broking, financial planning, asset management, advertising account management, etc.

Description

Who We Are:

Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply® and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we’re proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco – an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting www.guestworldwide.com

JOB SUMMARY

The Corporate Accounts Director (Brands & NHOP) is responsible for developing and implementing the overall strategy for key corporate accounts through the development and implementation of annual customer business plans to drive revenue generation for the corporation. Additional responsibilities include contract negotiation, margin management, and category management.

RESPONSIBILITIES

Act as primary corporate contact with assigned customers.Maintain, build, and expand the customer relationship and key points of contact at all levels within the customer’s organization.Coordinate, direct and develop key functional areas and team members within the company to achieve key performance objectives, including revenue generation and margin enhancement, and meet or exceed customer expectations for all assigned accounts.Functional areas include but are not limited to pricing strategy and administration, program development and implementation, category management, marketing, forecasting, rebate administration, sales reporting, brand standards, and product development.Lead and actively participate in the development of new products and programs with key internal and external stakeholders to address customer needs and bring value to the customer.Lead the planning and execution of all brand-wide initiatives.Lead all customer-facing activities including product presentations, trade shows, and customer sponsored events.Create and implement customer business plans utilizing the OGSIM (Objectives, Goal, Strategies, Measurement, and Initiatives) template.Continuously update and revise plans to meet customer goals.Conduct business reviews with the customer at least quarterly.Oversee contract negotiation and implementation, including the master distribution agreement, rebate structure, and pricing structure.Lead the development and presentation of all Requests for ProposalWork closely with other functional areas including field Sales, Product Development, Marketing, Customer Service, Planning, Purchasing, and Finance to surround the customer and exceed their expectations.

QUALIFICATIONS

Education

Bachelor’s degree in Business, Sales or Marketing required. MBA highly preferred.

Experience

10 years of related experience, including 5 years managing large, multi-location accounts. Hospitality background preferred.

Professional Skills

Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency.Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff.Mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary.Able to manage large, complex projects.Uses time effectively.Excellent listening, negotiation and presentation skills.Ability to build and maintain strong relationships with staff and customers.Understand team dynamics and works well independently and within a team structure.Capable of working with others proactively and constructively.Works well with various personality types and diversity.Respond promptly to requests for service and assistance as needed.Follow up as needed.Identifies and resolves problems promptly.Gathers and analyzes information skillfully.Develops alternative solutions.Displays willingness to make decisions.Exhibits sound and accurate judgment.Makes timely decisions.Attention to details and accuracy.Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner.Strong understanding of financial concepts (including pricing and forecasting)Proficient use of MS Windows and Office (Word, Excel, PowerPoint, Access, and Outlook).Familiarity with Phocas, PeopleSoft, and Salesforce.com preferred.

Physical Demands
The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.Frequently required to sit and reach with hands and arms.Must occasionally lift and/or move up to 20 pounds.

Work Environment

The noise level in the work environment is usually moderate.While this position will primarily work in an office or home environment, travel (approx. 50%), including overnight, is required to attend client meetings, company events, staff meetings, training sessions, and/or industry or vendor trade shows.May be required to utilize personal vehicles for business travel that may result in long periods of sitting.Must maintain a valid driver's license and provide proof of current automobile insurance coverage as set forth by Sysco.If working remotely, you must have the required software to ensure timely communications and dedicated workspace free of distractions to participate in customer or conference calls in a business-friendly environment.This position may require evening and weekend work depending on customer needs.

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Institution and its employees. This job description supersedes prior job descriptions.

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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