A client of Insight Global is looking to bring a security operations specialist onto the team. This person will be responsible for:
Creates reports and maintains detailed logs of all calls and activities
• Contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues
• Monitors complex alarm and surveillance systems and coordinates appropriate response to alerts
• Demonstrates excellent customer service skills when answering calls from our field, branch, or home office partners
• Responds to initial emergency issues and coordinates appropriate actions per policy related to the home offices, branch, call centers, and corporate offices
• Demonstrates expert written and verbal communication skills to accurately report incidents dealing with theft, safety, and other threat issues
• Monitors the security & safety for all colleagues, including those who travel  
• Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise physical security team 
• Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation
• Performs other duties as may be assigned by the SOC leadership team

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