Coordinator Scheduling, Bariatric ProgramReq #:0000205180 Category:Clerical / Administrative Support Status:Full-Time Shift:Day Facility:Newark Beth Israel Medical Center Department:Bariatric Program Salary:$17.60 - $25.00 per hour Location: Newark Beth Israel Medical Ctr, 201 LYONS AVENUE, NEWARK, NJ 07112-2027 Job Title:Coordinator Scheduling Location:Newark Beth Israel Medical Ctr Department Name:Bariatric Program Req #:0000205180 Status:Hourly Shift:Day Salary Range: $17.60 - $25.00, Hourly Pay Transparency: The above reflects the anticipated hourly range for this position if hired to work, The Compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience, Job Overview: In this role, the Scheduler will provide comprehensive administrative and operational support to the Bariatric Program. Functions include, but not limited to the day-to-day operations such as answering phones, ensuring all required demographic, financial, referral/authorizations, clinical and other registration data is accurately scheduled, collected, verified and communicated appropriately. Scheduling includes all office visits as well as surgical scheduling. The Scheduler supports and executes the interventions and strategies that impact coordination of care to improve access to high-quality care. She/he will be a friendly resource for patients, caregivers, referring providers and all RWJBH team members Qualifications: Required: + High School diploma + At least 1-3 years of relative experience within the healthcare field, required + Demonstrates professionalism, superior written/verbal communication and exceptional customer service skills, Preferred: + Associates degree or Bachelors preferred Scheduling Requirements: + Shift- 8:30am-4:30pm + Full Time/Day + Monday-Friday Essential Functions: + Familiarity with medical terminology and general medical office procedures + Emphasis on computer literacy and communication skills, such as Microsoft Excel and Word + Problem solver with entrepreneurial spirit + Scheduling patient appointments, endoscope procedures and surgical procedures + Complete full registrations and patient eligibility, + Knowledge of health insurance coverage including verification of benefits, pre-certification/pre-authorization for imaging and procedures, etc, + Making confirmation calls + Call patients to advise of time-frame for surgery, + Communicates with patients to coordinate surgery day, arrange for pre-op testing, arrange pre/post op visits as per individual physician protocol + Contacts referring physician, provides surgery information and any pre-op orders needed for H&P and/or medical clearance, + Ensures all pre-op orders are created and faxed to appropriate facility/s and or sent to patient, including labs, EKG, chest x-ray, urine testing, and/or communicates with patient prior to surgery to go over consents, surgical estimates, insurance authorizations; responsible for collecting monies due prior to surgery, + Obtain referrals and authorizations for appt visits, endoscopy and surgical procedures + Complete surgical packets + Maintains chart accuracy in EMR system by ensuring appropriate records are collected and scanned appropriately + Management/monitoring of registration work-queues and financial work-queues + Coordinate directly with Clinical Navigator to review patient history and medications to ensure accuracy in EMR and verify medical and or specialist clearance requirements prior to surgery, + Demonstrates a high degree of accuracy and attention to detail at all times + Ability to interact with patients and caregivers in a professional, personable and empathetic manner + Demonstrates an awareness of the scheduler s importance in contributing to patient safety and the efficient coordination of surgical procedures + Communicates problems to the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation + Ability to work collaboratively as part of a team; offering assistance whenever colleagues are in need + Communicates with Physician/s per their schedules + Completes all SSI disability forms and Letters of Medical Necessity for insurance information, as well as, explain benefits to patient preparing for surgery + Demonstrates excellent customer service in communication with physicians/physician staff, all departments within the medical center, miscellaneous callers and visitors + Obtains adequate/accurate information and delegate information appropriately + Maintains communication with physicians, mid- level providers, patients hospitals, insurance companies + Demonstrates good judgment by following written and verbal instructions carefully + Demonstrates the ability to adapt to change in the workload as required; uses time productively + Performs all other duties as assigned Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: + Paid Time Off including Vacation, Holidays, and Sick Time + Retirement Plans + Medical and Prescription Drug Insurance + Dental and Vision Insurance + Disability and Life Insurance + Paid Parental Leave + Tuition Reimbursement + Student Loan Planning Support + Flexible Spending Accounts + Wellness Programs + Voluntary Benefits (e.g., Pet Insurance) + Community and Volunteer Opportunities + Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon + .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. RWJBarnabas Health is an Equal Opportunity Employer