Care Coordinator / Scheduler for In Home Care Location: Springfield, MO (Coordinating care in client homes across the region) Schedule: Monday–Friday, standard office hours (no weekends) Position Summary Are you organized, compassionate, and ready to make a meaningful impact each day? Phoenix Home Care & Hospice is looking for a dedicated Care Coordinator to join our In Home Program. In this role, you’ll play a vital part in connecting clients with reliable, in-home caregivers who support their daily living needs. If you thrive in a fast-paced environment, enjoy building strong relationships, and take pride in creating efficient care schedules that help others live safely and comfortably at home, we’d love to hear from you! Key Responsibilities + Accurately staff and schedule caregivers to match client needs + Assist with home visits and outreach efforts + Manage multi-line phone system—answer inquiries, route calls, and handle messages + Build and maintain strong relationships with clients, families, and field staff + Interview and onboard potential field staff candidates + Troubleshoot scheduling, client, or caregiver issues and provide timely resolutions + Maintain organized client files and monthly summary reports + Review client documentation before onboarding new clients + Execute additional administrative or special projects as assigned Required Qualifications + Prior office experience required; administrative or care coordination experience preferred Ability to manage multiple phone lines professionally and efficiently (https://www.comeet.com/resources/job-descriptions/care-coordinator?utm\_source=chatgpt.com) + Excellent organization, attention to detail, and problem-solving skills + High school diploma or GED required + Professional, compassionate, empathetic communication skills + Strong verbal and written communication, with the ability to articulate clearly in person and on the phone + Demonstrated ability to appropriately match caregivers with client needs and schedules Benefits + Competitive salary + Comprehensive benefits package: major medical plans, dental, vision, and spousal coverage + Paid holidays and PTO starting day one + Career advancement opportunities + Positive, growth-oriented workplace culture Why Phoenix Home Care & Hospice? At Phoenix, we’re more than a home care provider—we’re a community built on compassion, integrity, and mutual support. In your role as a Care Coordinator, you’ll be supported by leadership committed to your success and the success of your team. You’ll play a critical role in ensuring seamless care delivery and in shaping a compassionate, collaborative environment. Apply Today If you’re organized, empathetic, and ready to support both caregivers and clients with excellence, we want to hear from you. Choose Phoenix—apply today!