**Coordinator Customer Support** Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands\. We are passionate advocates of aviation, empowering people with the freedom of flight\. As you join our legacy as a global leader in private aviation, you’ll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career\. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one\. Your success is our success\. **Description** JOB SUMMARY: To assist with work order generation, part purchasing and other logistics activities for the multi\-site Support Services department\. Interface with Support Services personnel, vendors and internal customers as required\. JOB RESPONSIBILITIES: * Serve as point of contact for customers on any Logistics related issues\. * Generate FedEx labels and shipping tickets, and include the processes of picking, packing, and preparing parts for return to suppliers\. * Operate lift trucks, pallet jacks, and other equipment to safely move parts to proper locations and load and unload parts/equipment\. * Obtain a company driver license for expediting travel between campuses and local suppliers\. * Support the cycle count inventory process in accordance with established guidelines and help in formulating actions to address inventory issues\. * Actively participate in continuous improvement and problem\-solving activities within the Part Cribs\. * Establish and maintain 5S processes in all Part Cribs\. * Assist in locating missing deliveries from Suppliers\. * Maintain an organized workspace, parts crib, and company trucks\. * Purchase materials and labor as directed using Sprocket, ARIBA and Purchasing card\. * Receive some guidance with specific tasks, but is generally able to act autonomously in accomplishing support objectives * Purchase materials and labor as directed using CMMS, ARIBA and Purchasing card\. * Works in a self\-directed manner across business functions including customer departments, Maintenance craftsmen, Maintenance Supervision, Maintenance Engineering, crib personnel, Purchasing, Taxation and vendors\. * Responsible for producing weekly, monthly and yearly reports **Qualifications** EDUCATION: * High school diploma or equivalent required * Training in the purchasing and customer service arena is preferred EXPERIENCE: * Minimum of 2 years’ customer service or related experience required * Purchasing experience related to maintenance and manufacturing is preferred * Ability to multitask The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job\. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified\. **Kansas Tax Credit:** Join Textron Aviation’s Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years\. Visit https://www\.aircapitaloftheworld\.com/taxcredits for more information on the tax credit\. **EEO Statement** Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\. **Recruiting Company:** Textron Aviation **Primary Location:** US-Kansas-Wichita **Job Function:** Support Services **Schedule:** Full-time **Job Level:** Individual Contributor **Job Type:** Standard **Shift:** First Shift **Job Posting:** 01/21/2026, 7:55:04 AM **Job Number:** 338127