Coordinator Req #: 0000203159
Category: Billing/Collections/Registration
Status: Full-Time
Shift: Day
Facility: RWJ New Brunswick
Department: Physical Therapy-OP
Salary: $19.00 - $27.85 per hour
Location: Main Hospital - New Brunswick, One Robert Wood Johnson Place, New Brunswick, NJ 08901

Job Title: Coordinator

Location: RWJ New Brunswick

Department: Physical Therapy-OP

Req#: 0000203159

Status: Full-Time

Shift: Day

Salary Range: $19.00 - $27.85 Hourly

Pay Transparency:

The above reflects the anticipated hourly range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

Answers phones courteously and in a timely fashion. Takes all intake information from the patient prior to contacting the insurance company and prior to scheduling initial evaluation. Ensures that pre-certifications are obtained for all patients. Coordinates and facilitates the registration and scheduling process. Ensures the timely registration of all patients; obtains adequate financial information from the patient or his/her representative to secure payment for services rendered.

Qualifications:

Required:

High School Diploma or EquivalentHealthcare Experience

Preferred:

Associate s Degree PreferredScheduling/Registration ExperienceEpic ExperienceBilingual in English/Spanish

Scheduling Requirements:

Working Shift: Monday Friday Day Shift Extended Hours until 7:00PM (3x Per Week)Full-Time, 40 Hours Per Week

Essential Functions:

Patient Intake & Registration

Answer phones courteously and gather all intake and insurance information prior to scheduling.Ensure timely and complete registration of all patients.Verify and obtain the necessary pre-certifications, authorizations, and referrals for physical therapy services.Provide patients with registration and paperwork instructions before therapy begins.

Scheduling & Coordination

Manage the therapy scheduling system to optimize staff availability and reduce patient wait times.Schedule evaluations and assist patients in developing treatment schedules per therapist and physician recommendations.Collect co-pays at the time of service as needed.

Administrative & Clerical Support

Complete daily charge sheets and enter charges in the computer system.Maintain departmental volume statistics and assist with data collection as requested.Keep accurate staff meeting minutes and manage office supply orders within budget guidelines.Assist physical therapy staff with equipment setup, department cleanliness, and treatment area turnover.Respond to legal and external requests for patient information with proper consent and fee collection.

Patient and Staff Communication

Maintain positive interactions with patients, family members, staff, and external contacts.Demonstrate excellent customer service aligned with the organization's Culture of Kindness, including respectful, friendly, and responsive communication.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

Paid Time Off including Vacation, Holidays, and Sick TimeRetirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental LeaveTuition ReimbursementStudent Loan Planning SupportFlexible Spending AccountsWellness Programs Voluntary Benefits (e.g., Pet Insurance)Community and Volunteer OpportunitiesDiscounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer