Naperville, IL, USA
7 days ago
Coordinator, External Affairs

The purpose of this position is to provide advanced-level project and stakeholder coordination and administrative support, reporting to the Director of Government Affairs at Nicor Gas. 

Functional Expertise: 

Support and collaborate with various business units, not limited to External Affairs, Community Affairs, or Community Engagement, on tasks and responsibilities as assigned.  Track and manage the receipt, submission, and payment of various invoices and payment issuances, including for vendor services, company contributions and memberships, and franchise agreements. Perform compliance reporting and tasks for internal and external purposes involving with state, municipal, and professional boards and agencies. Track external outreach activity, projects, and campaigns, including developing project timelines and data and tracking tools; subject matter research; compiling information and updates; and preparing summaries, reports, and presentations.  Oversee general inquiries and communications with external stakeholders related to constituent matters such as customer account information and field activity, community and political events, and advisory notices.  Provide administrative and cross-team support including scheduling meetings and conference calls, managing complex calendars, arranging travel, managing correspondence, maintaining electronic and paper filing systems, and processing expenses. Plan and coordinate logistics for meetings and special events and attend internal and external stakeholder events and forums as assigned. 

Business Acumen: 

Anticipates and takes initiative on issues that arise that involve the  Proactively recommends systems and approaches to ensure the department is run efficiently Processes confidential information; maintains confidentiality

Engagement: 

Strong customer-service orientation when engaging with company leaders and employees and external stakeholders and partners Serves as liaison for addressing internal and external inquiries and researches, resolves, and responds to inquiries with minimal guidance

Driving Results: 

Comfort working in and ability to thrive in an ever-changing environment where projects may change over time and sometimes abruptly Thrives when working on high-impact, complex, fast-paced initiatives Motivated by supporting others; leading from behind the scenes Anticipate challenges/obstacles and proactively problem solve Clear knowledge of initiatives and goals
 

JOB REQUIREMENTS

Related Work Experience:

Required:

Minimum of  5 years’ experience project management or administrative assistance Understanding of internal business workings and interfacing with external stakeholders

Preferred: 

Public utility background  Bachelor’s degree a plus
 

Specific Skills & Knowledge:

Demonstrated ability to handle information in a sensitive and confidential manner Demonstrated ability to work independently Demonstrates exceptional professionalism, poise, and judgment at all times Demonstrated data entry ability  Ability to be self-directed and take a proactive approach to everyday responsibilities Ability to interface with diplomacy and tact at all levels, including executives, employees, customers and all key stakeholders Ability to build and leverage relationships to achieve ambitious results Excellent judgment and demonstrated ability to handle business with a high degree of discretion, confidentiality and diplomacy Ability to manage and complete multiple high-priority projects and activities with strict time-sensitive deadlines Ability to prioritize, coordinate and schedule various tasks in a dependable and organized manner with little direction In-depth understanding of the importance of day-to-day itineraries Superior verbal and written communication skills, including strong proofreading skills Keen sense of responsibility in managing other’s schedules Advanced/Expert level Outlook proficiency and strong MS 365 Office skills (Word, Excel, PowerPoint, Teams and SharePoint) PeopleSoft Financials - intermediate proficiency Time management skills Strong organizational skills. Ability to manage several tasks and projects at once in a faced-paced, deadline-driven environment Exceptional attention to detail and the bigger picture, with a strong focus on quality control Good judgment and sense of personal responsibility 
 

Working Conditions/Physical Requirements: 

Ability to work at a computer at least 8 hours a day Flexibility to work beyond core business hours to complete all required tasks The incumbent works in an office environment Office Support Keyboarding = 80-90% Travel = 0-5%
 

Disclaimer: This information describes the general nature and level of work performed by employees in this job.  The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.

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