**Description** **Introduction** Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Coord Cardiovascular Svcs today with Heart Hospital of Austin. **Benefits** Heart Hospital of Austin offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Come join our team as a(an) Coord Cardiovascular Svcs. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today! **Job Summary and Qualifications** **JOB SUMMARY (Primary purpose of the position.)** **The Cardiovascular Services Coordinator is responsible for patient scheduling, coordinates information flow within assigned areas, oversees clerical operations in Cardiovascular Services, acts as Records and Retention Coordinator and serves as a resource to staff. The Coordinator is also the point person for processing of health information between the referring office and health information management (HIM). The coordinator uses open, professional communication (verbal, non-verbal, and written) to directly interact with physicians, patients, guests and other health team members. The Coordinator demonstrates organizational and time management skills, ability to work with and without supervision, provides quality work, meets productivity expectations, accepts change, prioritizes and is capable of multitasking. The individual assists the Director /Manager/Supervisors in ensuring day-to-day operations of Cardiovascular Services and meets required deadlines. This position works closely with other healthcare team members to facilitate exceptional patient care, while also promoting optimal unit operations. The Cardiovascular Services Coordinator adheres to the customer service standards while maintaining a clean, efficient, and safe work environment.** **GENERAL RESPONSIBILITIES (The essential responsibilities and accountabilities of this position including interactions with other departments and outside vendors, if applicable, in PRIORITY order.)** 1. **Essential functions (included but not limited to):** + **Maintains liaison with department directors/managers/supervisors and responds to their general questions assisting where possible. Oversees the clerical operation and the day- to day administration of CV Services to ensure smooth operation. Maintains established policies and procedures, objectives, and safety standards.** + **Responsible for scheduling Day Patient, EP and CL procedures in collaboration with physician’s offices and ancillary depts.** + **Utilizes Leading Reach, Meditech, and HPF to coordinate medical records and schedule requested procedures in a timely manner.** + **Under the direction of the CV Services Director and Manager, coordinates and gathers essential data and prepares Program Quality reports on a monthly and/or quarterly basis for the CV Services Department.** + **Coordinates filing system as necessary.** + **Assists with maintenance and updates of department specific policies and procedures.** + **Participates in hospital or departmental performance improvement activities.** + **Provides support to other departments within the CV Services line.** + **Coordinates monthly/quarterly CV Services meetings.** + **Resource back up for departmental stats entry.** + **Resource back up for departmental charges and profile completion.** + **Completes Order Entry and purchases as needed.** 1. **Coordinates information flow within assigned areas:** + **Oversees clerical operations in the Cardiovascular Services department and serves as a resource for staff assigned to this location.** + **Organizes and maintains appropriate filing, forms control, supply requisitions, and mail delivery.** + **Utilizes open, professional communication (verbal, non-verbal, and written) to directly interact with physicians, patients, guests and other health team members.** + **Make decisions of moderate difficulty that reflect both knowledge and good judgment.** + **Handle confidential information regarding patient activities.** + **Works with customers when necessary to create an exceptional experience.** + **Flexes schedule in order to meet the needs of the department.** + **Proficiency in using Microsoft Word, Microsoft Excel, PowerPoint, and Quick Books.** + **Demonstrates effective prioritization of tasks.** + **Must be able to answer multiple phone lines professionally and expediently.** + **Collects and assimilates statistical data on a daily, weekly, and monthly basis when requested.** + **Updates department communication boards monthly.** + **Ensures appropriate rooms are scheduled for department services, classes and support group meetings and ensures proper set up.** + **Trains new employees on CV Services administrative processes.** 1. **Additional as needed duties:** + **Interview patients to obtain all necessary account information.** + **Works with CVO (Central Verification Office) staff performing insurance verification for all account types, enters required documentation on verification screen and has eligibility and benefit determined within two working days prior to patient admission and communicates to the patient.** + **Obtain precertification/authorization** + **Schedules patients for initial admission into program.** + **Calls and confirms appointments.** + **Ensure charts are completed and accurate.** + **Ensure that all necessary signatures are obtained for treatments.** + **Answer any questions and explains policies clearly.** + **Process patient charts according to paperwork flow needs and established productivity standards.** 1. **Records Liaison-Record and Retention** 1. **Performs other responsibilities as assigned by department Director and/or Manager.** 1. **Professionalism** + **Adheres to dress code, conduct and attendance policies.** + **Accepts both positive and negative constructive feedback.** + **Attends at least 80% of in-services and departmental meetings.** + **Demonstrates a supportive/positive attitude toward the hospital and fellow employees – is a positive team member.** + **Expresses self in an organized, comprehensive, articulate and concise manner.** 1. **Initiative** + **Develops specific work plans and due dates.** + **Follows through on planned assignments within assigned timeframes.** + **Effectively prioritizes assignments.** + **Demonstrates a willingness to accept extra assignments.** + **Adjusts to change, work pressures or different situations without undue stress.** + **Demonstrates skill in developing improvements in work methods.** + **Effective in cost control and resource utilization.** 1. **Key Relationships** + **Maintains positive relationships with internal customers. Is effective in interacting with and problem solving.** + **Maintains positive relationships with external customers. Is effective in interacting with and problem solving.** + **Proactive in meeting customer’s needs. Responds promptly to customer needs or requests.** + **Keeps Team Leader informed of problems, recommends solutions.** + **Participates in education/development of peers and other staff** 1. **Annual Requirements** + **SDH Annual Education** + **Attendance Requirements** + **Adheres to Department Dress Code** + **Code of Conduct Refresher Course** 1. **Other** 1. **Annual Competency Training (if applicable)** 1. **BLS as per St. David’s HealthCare policy** 1. **ACLS as per St. David’s HealthCare policy** 1. **PALS as per St. David’s HealthCare policy** + High School Graduate / GED Heart Hospital of Austin (https://austinheart.com/) , a proud member of St. David's HealthCare, stands as a leading 72-bed facility renowned for its exceptional performance in cardiovascular care. Specializing in the diagnosis and treatment of cardiovascular disease, the hospital provides a comprehensive 24-hour emergency department to address urgent health needs. With innovative programs like the Executive Wellness Program and the Advanced Heart Failure Program, including cutting-edge therapies such as extracorporeal membrane oxygenation (ECMO) and the left ventricular assist device (LVAD), patients receive world-class treatment. Boasting six operating rooms—three of which are hybrid—alongside three catheterization labs and expert electrophysiology services, Heart Hospital of Austin is equipped to handle complex cardiovascular cases effectively. With an impressive track record as a 12-year recipient of Merative's (formerly PINC AI) 50 Top Cardiovascular Hospitals award and recognition from Healthgrades as Texas's No. 1 cardiac program for six consecutive years, the hospital is a beacon of excellence. Additionally, it hosts one of the largest non-academic cardiovascular research programs globally, solidifying its commitment to advancing heart health for patients everywhere. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Coord Cardiovascular Svcs opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.