Ensures that the Pep stores security systems in the stores are functioning optimally and are maintained to set standards. 

Monitoring of store security systems of Pep in the central inhouse control room. Timely response and reporting of incidents within the Pep store environment. Ensures that the Pep stores security systems are functioning optimally and are maintained to set standards.  Where applicable set up and link to a central inhouse control room to address criminal activity incidents within the store environment in order to decrease losses for Pep.

KEY RESPONSIBILITIES: 

Monitoring of all  security systems of PEP

Assisting alarm and CCTV technicians with remote support on alarms and CCTV systems

Add/change alarm and safe pin codes

Administration of “in store” safe requirements

Fail to close monitoring

Fail to open monitoring

Updating of department technical tracker sheet 

Create work orders on issues not resolved

Escalation of technical issues as and when required

Auditing of store alarm and cctv programming and setup

Conducting basic technical assistance on all store related alarm and CCTV issues

Managing relevant technical WhatsApp groups