Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary:

The Operational Lead – Contracting Hub plays a pivotal role in ensuring the seamless execution of contracting processes across the organization. This role is responsible for leading end-to-end operational activities related to contract lifecycle management, with a strong focus on compliance, stakeholder engagement, and process optimization. The Operational Lead will serve as a key liaison between internal teams (Legal, Procurement, Finance, Commercial, Medical, and R&D) and external partners, ensuring that contracting operations are executed efficiently, transparently, and in alignment with company policies and regulatory requirements. This role offers opportunities for strategic influence, continuous improvement, and cross-functional collaboration. In addition, the Operational Lead will manage a team of consultants, overseeing their onboarding, training, and day-to-day performance. This leadership responsibility includes fostering a collaborative and high-performing team culture, ensuring consultants are equipped with the tools and knowledge to deliver operational excellence.

Key Responsibilities:

Contract Lifecycle Management: Lead and oversee the full lifecycle of contracts, including initiation, negotiation, execution, amendment, renewal, and closeout, ensuring alignment with internal policies and external regulations.Stakeholder Engagement: Act as a trusted advisor to internal stakeholders, providing guidance on contracting processes, timelines, and requirements. Foster strong relationships across departments to support business needs.Compliance & Risk Mitigation: Ensure all contracting activities adhere to company SOPs and legal standards. Proactively identify and escalate compliance risks, and collaborate with Legal and Compliance teams to resolve issues.Process Optimization: Identify and implement opportunities for process simplification, automation, and standardization within the Contracting Hub. Drive continuous improvement initiatives to enhance operational efficiency.Data Quality & Documentation: Ensure accuracy and completeness of contract documentation. Conduct regular quality control checks and maintain audit-ready records.Training & Governance: Partner with Governance and Training Leads to deliver training programs and resources to internal teams. Promote awareness of contracting policies and best practices.Cross-Border Coordination: Support international contracting activities, ensuring compliance with local and global transparency requirements.Issue Resolution: Lead the resolution of operational issues related to contracting, ensuring timely and effective outcomes.Reporting & Metrics: Monitor key performance indicators (KPIs) and generate reports to track contracting performance, identify trends, and inform decision-making.Innovation & Best Practices: Share insights, innovations, and examples of good practice across the organization to foster a culture of excellence.Leadership & Collaboration: May deputize for the Contracting Hub Global Lead during periods of absence. Collaborate with cross-functional teams on strategic projects and initiatives.

Qualifications & Experience:

Either at least 2 years’ experience as Meeting Management Specialist or a similar role externally.Undergraduate degree preferredExperience of leading and managing projects of varying complexityExpertise in end-to-end meeting management including contracting, payments, and event management.Has an expert understanding of internal compliance processes and external statutory code requirements across the local market, including transfer of value reporting in relation to HCP meetings and transactions and HCP tiering/payment ratesUnderstanding of corporate infrastructure and deployment methodologies in order to drive continuous improvementFluent in both spoken and written English

Functional / Technical:

Demonstrated leadership skills with a team-orientated approachDemonstrated ability to work independently and effectively in an internal and external matrix environment, with strong interpersonal and influencing skillsStrong written and verbal communication to facilitate relationships with peers and managementDemonstrated ability to assess, escalate where appropriate and promptly resolve problemsDemonstrated ability to apply strong quantitative and analytical skills to provide business solutions with a customer-centric focusDemonstrated ability to effectively manage multiple priorities in line with business needsProven ability to demonstrate an innovation mind-set, including simplification of processesDemonstrated high level of proficiency in using IT and online systems for managing processes and reporting purposes

DEVELOPMENTAL VALUE :

Opportunity to directly impact customer experienceDevelopment of effective collaboration skills working across the matrix with a wide range of business partnersOpportunity to develop local leadership experience across own and other marketsProvide support for training and project implementation in other marketsDevelop the ability to effectively communicate, negotiate challenging situations and positively influence changeDevelop an expert understanding of the changing healthcare environment and the customers within itOpportunity to take ownership for specific processes and medium to large scale projectsOpportunity to work within a global or regional team, with technically and culturally

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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