Contract Support Coordinator Job ID 235479 Posted 27-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) Dublin - Dublin - Ireland Provide a comprehensive financial and administrative service. **Responsibilities** + Understand, anticipate and deliver customer (internal and external) needs while building effective relationships. + Positively respond to both our internal and external customers through effective communication and personal accessibility. Understand procedures and processes and operate them to the required standard. Examples of these are: Ensuring compliance to policies and procedures + Ensuring that sales invoices are raised in a correct and timely manner. + Ensuring that Extra Works jobs are raised, billed and closed in a timely manner at the correct gross margin. + Raising purchase orders in line with company requirements. + Assisting the Contract/Account Manager in the management of WOM and debt. + Understanding the contract, including scope and terms & conditions. + Assisting the Contract/Account Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment. + Management of helpdesk and asset management systems (e.g. Service Insight/elogbooks etc) + Management and Planning of Subcontractor and CBRE technicians to allow agreed access to BOI sites. + Maintaining on site personnel records including training matrixes, holiday and sickness records and timesheets + Assist with monthly Client reporting + Working with the contract/Account/Finance manager to help improve the financial standards of the contract that are measured against monthly key performance indicators + Achieve results within quality and time restraints. + Perform with an understanding of business requirements and changes, and ensuring continuous improvement. + Actively participate in a diverse and effective team. + Convey messages and ideas clearly and openly. Involve people and influence decisions. **Person Specification** + A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. + Higher educational qualifications to ‘A’ level/HNC/D or degree would be beneficial or equivalent. + Good PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level, desirable skills in PowerPoint and Access **Experience** + 3 years’ experience in a similar role. + Previous experience of a customer-facing role using operating systems such as Coupa/MyFinance software. + Some financial / accounting experience would be an advantage. **Aptitudes** + Must demonstrate a strong sense of customer focus. + Excellent verbal, and good basic standard of written, communication skills. + Self-motivated and systematic. + Results/ task orientated, attention to detail and accuracy. + Excellent time management and organisational skills. + Commitment to continuous improvement. + Ability to work as part of a team, as well as independently. **Character** + Committed to customer service delivery. + Reliable and committed. + Confidential and discrete approach. + Calm manner, able to work under pressure and with changing demands and priorities. + Smart appearance. + Be flexible to work outside core office hours from time to time. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)