Contract Support Job ID 229434 Posted 29-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) Leeds - England - United Kingdom of Great Britain and Northern Ireland **Join CBRE as a Contract Support Specialist** Location: Leeds Are you passionate about delivering exceptional customer service and supporting operational excellence? CBRE, the global leader in real estate services, is looking for a Contract Support Specialist to join our dynamic team. **About the Role** As a Contract Support Specialist, you’ll play a vital role in ensuring the smooth operation of our facilities management contracts. You’ll be the go-to person for coordinating service delivery, managing communications, and supporting both our clients and internal teams. **Key Responsibilities** + Provide professional and timely support to clients via phone and email + Coordinate and assign work orders, ensuring SLA compliance + Liaise with site teams and suppliers to manage quotations and purchase orders + Monitor and update service calls from initiation to completion + Maintain accurate records and documentation using company systems + Support the engineering team and drive performance + Promote CBRE’s culture and values across all interactions **What We’re Looking For** Education & Training: + GCSEs (or equivalent) including English and Maths; A-Level/HNC preferred + Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) + Experience with systems like Dynamics, Concept, or Maximo is a plus Experience & Skills: + Previous experience in a customer-facing role within a medium-sized business + Strong communication and interpersonal skills + Detail-oriented, organized, and able to multitask effectively + A proactive team player with a customer-first mindset CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)