Job Overview

Contract Manager - Food Hygiene 

pladis Harlesden, Waxlow Road, Harlesden, NW10 7NY

Salary - £45,000 - £50,000 PA dependant on experience 

 

Main Duties

  To ensure that contracts are run safely and efficiently to the required standard. To liaise with clients and monitor site operations Complete auditing and reporting showing non-conformances and remedial action taken. Continuation of Service Levels and all reactive tasks closed Work additional to specification is agreed with client, documented, actioned and costs recovered. Clients complaints and concerns are investigated and rectified swiftly. Action is recorded Achieve a positive safety culture on site Hazards and risks are assessed prior to work commencing. Contracts are managed in line with specification Production of monthly KPI report Site is managed in line with the specification and contract Compliant with policy and safe working environment for all Mitie colleagues Ensure there are adequate materials and equipment on site Full conformance with Workplace + The financial performance of the contract is maintained Ensure staffing levels are maintained and resource is available to complete tasks Training is planned to meet the needs of staff High standards of conduct and performance Work carried out matches the specification, and also customer expectations. Quality company image is portrayed by site based staff Staff support each other and the company High standards of conduct and performance are maintained Good flexible working relationships with everyone working towards the same objectives.   What we are looking for Good organisational and time management skills Strong customer/ client focused attitude Strong interpersonal skills and the ability to build good working relationships Customer relationship and dispute management skills Good verbal and written communication skills Approachable for team members and client People Management, development and leadership skills

Ability to work individually and as part of a team