The Role

Facilitate the full contract review process. Ensure contracts are thoroughly reviewed by Legal and other internal subject matter experts Serves as the main contact point and acts as a liaison between client leaders, Legal and subject matter experts. Project manages internal discussions around client contracts with internal functions involved in contracting for complex contracts Direct documents to the correct reviewers and follow up to ensure timely feedback according to SLAs. Provide support in contract negotiation ensuring Legal provides information on which terms are non-negotiable, which have flexibility, and why.  Ensure the tiered approvals process is followed and work with the COE Leaders in coordination for CAC approval if required Champion the utilization of a CLMS and follow best practices in engagement with our SMEs Works closely with Sales Operations, Client Leads, Legal, ICS, LOBs, COEs and other SMEs Manage all contract versions, ensuring accurate tracking and delivery of a client-ready version once all reviews are complete. Manage contract documentation ensuring fully executed contracts are uploaded and maintained in the Global contract repository. Address any process or communication barriers promptly and escalate when needed to keep the contract moving smoothly. Helps the COE Leader with the contracting and assessments approach to recommend improved processes and efficiencies and partners with WTW colleagues to implement changes. Assists with ad hoc tasks such as mailbox management and contract upload as needed.

The Requirement

Minimum 3-year experience in contract managementBachelor’s degree in business, Marketing, Economics, Data Analytics, Communications, or a related field.An ability to organize, maintain and manage a processStrong project management and analytical skills with ability to successfully communicate across multiple stakeholder groupsAbility to problem-solve and be a creative thinkerAbility to collaborate with teams across WTW segments, functions and geographies.High level of business acumenAbility to influence key stakeholders at all levels of the organizationTeam-oriented and collaborativeBroad understanding of WTW capabilities and expertiseLegal, Contracting, RFP and/or assessment experience is a plusExperience with Contract Lifecycle Management (CLM) tools such as Sirion, Oracle, Adobe Sign CLM, etc. (Preferred)Proficiency in Microsoft Office, especially Word, Excel, and Outlook, is essential for document handling and communication. (Must-Have)A basic understanding of contract types like MSAs and NDAs, and client structures (e.g., parent vs. subsidiary), is required. (Must-Have)Familiarity with task management tools necessary to handle contract intake and assignments. (Preferred)The ability to collaborate using tools like Microsoft Teams or SharePoint is important for cross-functional coordination. A basic awareness of compliance topics such as GDPR or SOX is beneficial in understanding legal considerations. (Good-to-Have)Strong communication skills – ability to convey research insights clearly and persuasively.Attention to detail – ensures accuracy and consistency in all content.Proactive mindset – takes initiative in identifying trends and proposing solutions.Team-oriented – fosters collaboration and knowledge sharing across departments.Excellent time management – prioritizes tasks effectively to deliver results on schedule.US working hours (EST) – 8:00 PM to 5:00 AM (Manila Time)

WTW is an equal opportunity employer.