JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Overview

JLL is seeking a detail-oriented and experienced Contract Administrator to join our dynamic team managing fiber contracts for one of our largest enterprise clients. This critical role ensures seamless contract lifecycle management while maintaining the highest standards of accuracy, compliance, and client service excellence. The successful candidate will be responsible for optimizing our contractual management systems, ensuring data integrity, and fostering productive vendor relationships that drive operational efficiency.

This is a remote position (Seattle and/or West Coast preferred but not required).

Key Responsibilities

Contract Lifecycle Management

Abstract, analyze, and input critical contract data into sophisticated management systems with exceptional accuracy

Monitor and track contract performance metrics, renewal dates, and termination requirements

Ensure full compliance with contractual obligations and legal requirements

Coordinate contract amendments, renewals, and extensions in accordance with established procedures

Vendor and Stakeholder Relations

Lead comprehensive onboarding processes for landlords and vendors, including documentation management and system integration

Serve as primary liaison between internal departments and external partners to facilitate seamless contract execution

Address and resolve complex inquiries related to payments, vendor relationships, and contractual obligations

Financial Administration

Conduct thorough monthly reviews, audits, and processing of contractual payment obligations

Oversee purchase order processing and payment request workflows, ensuring appropriate approvals and documentation

Reconcile contract payments and investigate discrepancies with systematic precision

Process Optimization and Quality Assurance

Maintain contract management databases to ensure data accuracy and accessibility

Implement quality control procedures to minimize errors and improve efficiency

Contribute to special projects and process improvement initiatives

Create comprehensive documentation for operational procedures

Required Qualifications

Experience and Education

Minimum 3-5 years of progressive experience in lease administration, contract management, accounting, or vendor management

Proven track record of success in fast-paced, client-focused environments

Technical Skills

Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Experience with contract management systems and databases

Working knowledge of Smartsheet or similar project management platforms

Strong data analysis and reporting capabilities

Experience working with triage and contractual platforms

Core Competencies

Exceptional attention to detail with demonstrated accuracy in high-volume environments

Strong understanding of lease and contract accounting principles

Excellent written and verbal communication skills

Superior organizational and time management abilities

Analytical problem-solving skills with ability to work independently

Customer service orientation with professional demeanor

Preferred Qualifications

Experience in commercial real estate or professional services environment

Knowledge of fiber optic telecommunications contracts and terminology

Previous experience with enterprise-level client management

Familiarity with regulatory compliance requirements for telecommunications contracts

Professional certifications in contract management (CPCM, CFCM, or similar)

Bachelor’s degree in business administration, finance, or related field preferred

Familiarity with Tango software and Zendesk preferred

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.