Summary:
• The Continuous Improvement and Training Lead will be responsible for supporting the development and facilitation of Supply Chain training and education initiatives, including but not limited to the design, implementation, and management of programs and projects employed to improve employee experience and development across Logistics functions.
Essential Duties and Responsibilities:
• Lead training and employee development initiatives aimed to enhance employee satisfaction, retention, and engagement, ensuring that initiatives align with Arhaus and overall Logistic goals.
• Supports classroom training for both New Hire orientation and General Safety Training, partnering with the Continuous Improvement and Training Manager and Director of Safety to execute a best-in-class Onboarding and Safety Program.
• Supports the development of a DC Wide Mentorship program aimed at fostering and developing talent across all DC departments and buildings
• Supports the role out and integration of Arhaus Logistics Vision, Values, and Belief integration across all Logistics functions.
• Supports the continued development and execution of Boston Heights DC and Logistics Onboarding Initiatives, leading orientation presentations, tours, and other first day experiences for new hires within the Logistics’ arena.
• Support the Arhaus Continuous Improvement Team global initiatives (when applicable) that enforce Arhaus culture and policies toward continuous improvement, customer service and fiscal initiatives.
Competencies:
• Adapts to change quickly, easily, and performs effectively during times of change; demonstrates the ability to multi-task and manages competing priorities effectively.
• Builds respectful and effective working relationships; collaborates with others to achieve common goals as established in the supply chain organization.
• Conveys information clearly and concisely, both verbally and in writing; adjusts communication to meet the needs of the audience.
• Works with a high-level of accuracy and diligence; strives to exceed the expectations of our internal and external customers
• Demonstrates initiative by acting as an initiative-taker; takes on increased responsibility to enhance one’s contribution. Acts with a sense of urgency when issues arise and acts where needed and required
• Effective listener and communicator, driven by a natural curiosity and drive to support people
• Confidence to speak mind and serve as subject matter expert in cross-functional settings
Education, Experience and Other Qualifications:
• Leadership, problem solving, people skills, and cross-functional team experience
• Bachelor’s Degree or equivalent in progressive leadership experience within a Logistics Operation
• Experience developing training, education, and/or people development and leadership projects.
• Ability to work independently and problem-solve with minimal supervision while determining appropriate resources and information to use
• Ability to interact with individuals at all professional levels as well as non-exempt associates
• Excellent training and presentation skills
• Ability to plan and manage effectively
• Strong verbal and written communications skills
• Proficient in Microsoft Office, including Excel, Word, PowerPoint, and ERP
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics.