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Job DescriptionTHE OPPORTUNITY
Curate and govern the context layer (RAG/KBs, embeddings, metadata, labeling) to improve answer quality and minimize hallucinations, while protecting data/PII.
RESPONSIBILITIES
Curation & Labeling
Extract and curate content from enterprise sources (Confluence, Jira, SharePoint, ServiceNow, qTest) using APIs and automation.
Define chunking and metadata schemas; labeling guidelines; golden Q&A and evaluation sets.
Implement chunking strategies for diverse content types (code repositories, technical documentation, tickets, test cases).
Implement curation workflows and retention policies.
Retrieval Quality
Run A/B experiments across vector stores; monitor answer quality vs. cost/latency; recommend defaults.
Analyze failure cases and propose data-driven improvements.
Data Governance
Enforce data minimization, retention, and access controls; maintain lineage and approvals per RAI (Responsible AI).
Document data sources and usage for audit readiness.
SKILLS & QUALIFICATIONS
Required
3+ years data/ML experience with embeddings/retrieval expertise; strong documentation and runbook skills.
Experience with content transformation, metadata extraction, and labeling workflows.
Familiarity with privacy and data governance principles.
Hands-on experience with vector stores (OpenSearch/pgvector/Kendra/Chroma) and labeling tools.
Experience with REST APIs and data extraction from enterprise systems.
Python coding proficiency for data pipelines and automation.
Preferred/Nice to have
Experience designing golden datasets and evaluation pipelines.
AWS Bedrock Knowledge Bases experience.
Familiarity with software development lifecycle and technical documentation patterns.
WHAT TAKEDA ICC INDIA CAN OFFER YOU:
Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
At Takeda, you take the lead on building and shaping your own career.
Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.
BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
Competitive Salary + Performance Annual Bonus
Flexible work environment, including hybrid working
Comprehensive Healthcare Insurance Plans for self, spouse, and children.
ABOUT ICC IN TAKEDA:
Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization
Group Term Life Insurance and Group Accident Insurance programs
Health & Wellness programs including annual health screening, weekly health sessions for employees.
Employee Assistance Program
3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
Broad Variety of learning platforms
Diversity, Equity, and Inclusion Programs
Reimbursements – Home Internet & Mobile Phone
Employee Referral Program
Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)
LocationsIND - BengaluruWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
LocationsIND - BengaluruWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time