Job Title: Content Studio Specialist Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market-leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Concentrix Catalyst is seeking a dynamic Content Studio Specialist to join our growing Content Delivery team. This role emphasizes the critical intersection of quality, usability, and user experience, working closely with the Team Content Operations Manager. You'll engage in refining and auditing an extensive library of content, focusing on user-centric improvements and strategic quality assurance to drive optimal outcomes. Don’t worry, we’ll provide coaching initially, but we expect you to lead the decision-making process shortly thereafter. **Responsibilities** + Conduct quality audits and updates on extensive content libraries. + Collaborate with the Content Operations Manager to ensure best practices. + Edit and refine content for clarity, accuracy, and usability. + Identify improvement opportunities to enhance user experience. + Provide insights and recommendations to streamline content processes. + Ensure quality standards in multi-page document reviews. + Develop and implement quality assurance protocols. + Make independent content enhancement decisions within team guidelines. + Participate in training to enhance quality assessment skills. + Share knowledge and strategies for content improvement with the team. **Qualifications** + Strong English competency C1 + Russian / French / European Spanish / European Portuguese (B1 – C2) + Over 1 year of experience in contact centers and/or content studios. + Proven translation capabilities. + Willingness and ability to work on-site in Cluj-Napoca. + Competency in Microsoft Suite and Google Online tools (preferred). + Demonstrated attention to detail with large, complex documents. + Experience in independent decision-making and collaborative teamwork. Location: ROU Cluj - 3-5 Campul Painii street Language Requirements: Time Type: Full time2026-10-31 **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**