Job Title: Content Strategy Consultant - Bilingual Job Description Job description: Consultant, Content Strategy About Concentrix: At Concentrix, we are not just a global leader in technology and services; we are the driving force behind transformative solutions that empower the best brands in the world. We believe content is connective tissue of design and operations, tying desired outcomes to meaningful experiences. We speak as strategic leaders who bridge design, technology, and business to deliver a human-centered approach for our clients and their customers. We’re deep in Gen AI technology, optimization strategy, and content creation. Job Profile Summary: We are looking for a passionate and curious Content Strategist consultant to join our fast-growing Gen AI-enabled content delivery team. You will have a critical role in guiding strategic and operational content executions. This role involves managing strategies to align with project goals and client priorities, building strong relationships with stakeholders, and providing strategic insights and creative opportunities. As the Content Strategist, you will lead strategic initiatives, collaborate with senior leadership, and aim for process improvements, ensuring alignment with stakeholder expectations. Additionally, the Content Strategist consultant will focus on executing best-in-class content transformation, segmenting and refactoring content for Gen AI tools, and staying at the forefront of Gen AI applications in content strategy. You will decide where and how content will be segmented and refactored for optimal use by Gen AI tools. You like meticulous, detailed work, but also see and share opportunities for improvement. Effective communication is crucial, with the Content Strategist ensuring all tasks, timelines, and deliverables are clearly outlined. Maintaining ultra-clear client communications is vital to keep clients informed of deliverables and actions. Responsibilities: + Develop and manage comprehensive project strategies in fast-paced, agile environments. + Collaborate with clients to define business objectives and articulate content strategies that meet user needs and industry best practices. + Lead strategic initiatives, ensuring effective communication with stakeholders and senior leadership. + Execute content transformation, optimizing processes for Gen AI tools and improving content libraries. + Innovate and maintainhigh standards of copywriting, copyediting, and content tagging systems. + Analyze client digital content, performing audits, gap analyses, and recommending remediation plans. + Create and manage custom content publication, migration, and governance workflows. + Understanding and articulating how to take a client from their current state of content to the future state of the content. Required skills: + Ensure ultra-clear client communications, providing detailed updates and clarifications on deliverables and action items within a fast-paced environment. + Maintain a client-focused mindset, ensuring all communications and deliverables meet or exceed customer expectations. + Deep understanding of digital best practices and a passion for emerging trends including Gen AI – bonus points for looking at these emerging technologies though a content creation and management lens. + Being curious and experienced in learning new tasks, understanding the drivers behind them and being curious about how tasks are relatedin the holistic content platform. + Experience working in enterprise-level content management systems and information architectures required of such systems. + Background in user experience, digital publishing, researching, writing, editing, and strategy planning. + Ability to segment, organize, and architect large content libraries and think through long-term best practices for managing content catalogs. + Ability to communicate complex or demanding subject matter clearly and concisely, either verbally or in written form. + 5-7+ years of Digital Marketing experience, at least 2 years in a lead content strategist role. + Bachelor's degree in Marketing,Communicationsor a related field. What we offer: + A collaborative work environment with an emphasis on professional growth. + Strong company culture lived every day. + Opportunities to work on innovative projects in a large content supply chain operation. + Competitive salary and benefits package. Location: MEX Mexico City Downtown Insurgentes Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**