Content Designer (Denver)
Insight Global
Who we are:
A leading national technoloy provider powering companies of all sizes with scalable, fiber-based technology. 90% of Fortune 500 companies trust us to keep their businesses connected. Our portfolio spans Fiber Internet, Managed Services, Mobile, Voice and TV solutions. Our teams partner closely with customers to solve real problems and support their evolving needs, and we’d love your help.
The role:
We’re looking for a Content Designer to shape clear, helpful in product messaging across customer-facing and internal tools. You’ll design with words as you craft UI designs, error states and patterns that make complex tasks simple. You’ll partner with designers and work closely with multidisciplinary teams to ship experiences that are consistent, friction-free and aligned to business goals. You’ll help refine technical customer communications to be more human and accessible to all customers.
What you’ll do:
• Elevate the customer experience with thoughtful, concise UI content such as labels, microcopy, tooltips, error and empty states.
• Deliver content that supports the unique needs of B2B users in complex environments with consistency across channels.
• Design and write for customer- and employee-facing tools to meet business and technical requirements.
• Apply universal design to content by using plain language, predictable patterns and information architecture to ensure accessibility and support assistive technologies.
• Contribute to and help govern voice, tone, style and brand guidelines within our style guide and design system.
• Work with technical teams to update customer-facing email notifications to better align with voice and tone.
• Use research and data to inform design decisions, then test them for confidence.
• Participate in critiques, design reviews and brainstorming sessions, incorporating feedback with care.
• Oversee the content strategy and voice for one or more product areas.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
A leading national technoloy provider powering companies of all sizes with scalable, fiber-based technology. 90% of Fortune 500 companies trust us to keep their businesses connected. Our portfolio spans Fiber Internet, Managed Services, Mobile, Voice and TV solutions. Our teams partner closely with customers to solve real problems and support their evolving needs, and we’d love your help.
The role:
We’re looking for a Content Designer to shape clear, helpful in product messaging across customer-facing and internal tools. You’ll design with words as you craft UI designs, error states and patterns that make complex tasks simple. You’ll partner with designers and work closely with multidisciplinary teams to ship experiences that are consistent, friction-free and aligned to business goals. You’ll help refine technical customer communications to be more human and accessible to all customers.
What you’ll do:
• Elevate the customer experience with thoughtful, concise UI content such as labels, microcopy, tooltips, error and empty states.
• Deliver content that supports the unique needs of B2B users in complex environments with consistency across channels.
• Design and write for customer- and employee-facing tools to meet business and technical requirements.
• Apply universal design to content by using plain language, predictable patterns and information architecture to ensure accessibility and support assistive technologies.
• Contribute to and help govern voice, tone, style and brand guidelines within our style guide and design system.
• Work with technical teams to update customer-facing email notifications to better align with voice and tone.
• Use research and data to inform design decisions, then test them for confidence.
• Participate in critiques, design reviews and brainstorming sessions, incorporating feedback with care.
• Oversee the content strategy and voice for one or more product areas.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
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