Site: Massachusetts Eye and Ear Associates, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Responsible for assisting optometrists and ophthalmologists in providing quality eye care services to patients by performing a range of administrative, clinical, and technical duties to ensure efficient operations and excellent patient experiences within the eye care department.

Does this position require Patient Care? Yes

Essential Functions

-Perform specialized tests under the direction of the optometrist such as corneal topography.

-Assist patients with contact lens insertion, removal, and care instructions.

-Educate patients on proper contact lens hygiene.

-Ensure the cleanliness and proper functioning of diagnostic and examination equipment.

-Provide patients with information about eye conditions, treatment plans, and preventive measures as directed by the optometrist.

-Assist with handing of instruments and offering patient comfort.

-Collaborate with providers to submit prior authorization requests to insurance for patient appointments

-Update and maintain contact lens price list and online website

-Shipping and receiving of contact lenses as they arrive in office

 

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

N/A

Experience

Optometry/Ophthalmology Experience 1-2 years preferred

Knowledge, Skills and Abilities

Proficiency in performing various eye-related tests and using diagnostic equipment.Familiarity with electronic health records (EHR) systems is desirable.Excellent verbal and written communication skills to interact effectively with patients and colleagues.Strong customer service skills to provide a welcoming and compassionate environment for patients.Keen attention to detail when recording patient information, performing tests, and assisting with procedures.Willingness to work collaboratively in a team-based healthcare setting.

 

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Frequently (34-66%) 35lbs+ (w/assisted device)Carrying Frequently (34-66%) 20lbs - 35lbsPushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Rarely (Less than 2%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Rarely (Less than 2%)Reaching Frequently (34-66%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)

 

Remote Type

Onsite

 

Work Location

110 Hartwell Ave

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

EEO Statement:

Massachusetts Eye and Ear Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.