Kforce has a client that is seeking a Contact Center Agent in Milwaukee, WI. Duties Include: * Processes new accounts, purchases, redemptions, exchanges, and account maintenance * Processes change requests to meet critical deadlines * Responds to current and prospective shareholder inquiries received via telephone, providing general investment company information via telephone such as minimums, options, and account balances * Initiates customer or account financial transactions and adjustments as authorized by department guidelines * Calculates and processes exact share trades, determines dividend distribution amounts, and reconciles account balances