PMI wants to work with the best talent available. Our diverse workforce of around 73,500 people speaks more than 80 languages. Our priority is to attract, support, and retain individuals from across the planet – no matter their age, gender, religion, or disability. Our people are our greatest strength, and we're proud of our culture of openness and respect. We believe that this is a big part of what makes PMI such a great place to work.

Do you have strong social skills and are you customer oriented and do you want to work for a Top Employer with international career opportunities?

If so, then please keep on reading

We are seeking a highly skilled Consumer Experience Lead to join our marketing team who will be fully responsible from the consumer journey of users.

 

Key Responsibilities:

Define the team's strategy and identify opportunity areas within the consumer journey.Establish annual goals and update them throughout the year using a rolling forecast approach.Oversee all projects within the team, ensuring they align with strategic goals and are executed efficiently.Develop and propose actionable recommendations based on identified opportunities and ensure their implementation and follow-up.Focus on excellence in all tasks within the team, driving high standards and continuous improvement.Regularly present updates and insights to senior management.Regularly update and represent the market in interactions with regional, global, and other market teams.Work collaboratively with all teams to ensure the achievement of all team KPIs, acting as a gatekeeper for performance standards

 

Qualifications:

Minimum of 3 years of relevant experience.Strong analytical skills and proficiency in MS Office.Excellent organizational and follow-up skills.Presentable and professional behavior.Ability to work collaboratively and coordinate with multiple stakeholders.Strong communication skills, both written and verbal in Turkish and English

 

Why Join Us:

Opportunity to work in a dynamic and innovative environment.Be part of a team that values excellence and continuous improvement.Engage in meaningful projects that impact the consumer experience.

  

One more thing: at Philip Morris we see equal pay for equal work between woman and men as the baseline standard for equality. Our good intentions do match our practices as we achieved the Global Equal Salary Certification. Moreover, we invest in creating a diverse workforce & a culture based on personal and career development, both on local as well as international level.

How does this sound?

If you are interested, go ahead and apply!