We embed business transformation at the core of global enterprises by applying AI to solve complex problems and deliver measurable value. Partnering with our most strategic and forward-looking customers, we operate at the cutting edge of AI innovation—where technology meets bold ambition. Our deep integration with engineering and product teams enables us to drive breakthrough transformations, often pioneering industry firsts as trusted “customer zeros.” This is a team for bold problem-solvers and forward-thinking visionaries, united by a passion for shaping the future at the forefront of AI.
As the EMEA AI Business Solutions Consulting Practice Leader (CPL) for Delivery, you will lead a high-performing team of Consulting Managers, Project Managers, and Program Directors—ensuring profitable, scalable, and high-quality delivery of services to our customers. You will be accountable for driving business strategy and financial outcomes, aligned with both customer priorities and ISD Area objectives. Your focus will span AI transformation delivery and portfolio management, including customer satisfaction, project profitability, capacity and workforce planning, deal shaping, delivery quality, and executive stakeholder engagement. As a key member of the leadership team, you will help define the strategy, shape opportunities, and build a robust pipeline of high-impact projects that uphold solution integrity, deliver measurable value, and deepen customer trust.
The ideal candidate will demonstrate exceptional delivery leadership across a complex and diverse geographic landscape, playing a critical role in shaping, selling, and delivering a wide range of customer engagements—including high-impact, strategically significant programs. They will bring deep consulting expertise in leading teams that deliver complex, technology-enabled business process transformations. This includes full accountability for presales and delivery execution, effective management of large consulting teams, and ownership of both budget and overall business performance.
About Industry Solutions Delivery
Industry Solutions Deliver (ISD) helps customers transform the potential value of Microsoft cloud technologies into realized value for their business, employees and customers. ISD is on a multiyear transformation to increase value, relevance and partnership with our customers and partners which is both contributing to Microsoft revenue as well as accelerating ACR growth and AI transformation. We are on the front lines of innovation, working side-by-side with our customers to drive value across the entirety of their digital transformation journey.