• Periodic reports based on KPIs e.g. MS, growth, units, value, YTD, SOV, contribution etc.
• Ad-hoc sales & market analysis report
• Eligibility criteria: Call coverage, call trend, coaching days, vacancy rate, productive frequency
Customer satisfaction surveys etc…
• Target setting validation
• Target vs. achievement calculation
• Incentive and payout calculation
• Should be able to work seamlessly with the internal stakeholders and client to deliver projects using best practices and well-defined methodology
• Awareness of market landscape, current developments, leading products and players
• Active participation in various knowledge sharing sessions that enables growth and improves quality of deliverables across the function
• Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
• Configure data and calculation processes, design and implement reports
• Process client's data and reports, implement and process verification procedures
• Fulfill client requests for information
• Work with solution to identify and assist in the development of customer-specific rules to automate the process of variable compensation for sales force members and related positions
• Assist in feature development and enhancement for Incential Software products
• Validate bug fixes
• Test validated software application in a new client environment through the execution of test scripts for the mainstream application
• Perform ad hoc work requested by client or necessary maintenance
• Provide recommendations for process improvements where appropriate
• Be proficient with the core Application
• Learn new applications and functionalities as they are made mainstream
• Adhere to project plan (i.e. meet milestone content and deadline)
• Provide leadership and training to junior level Analysts
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.