**Job Description Summary** Join Coca-Cola Latin America as a **Sales Operations Specialist** and play a critical role in enabling seamless operations for our sales team. You'll manage customer support processes, streamline operations, and provide actionable insights to drive sales success. This individual contributor role requires a proactive, independent problem-solver capable of improving systems, enhancing efficiency, and fostering collaboration across teams. **Why Join Coca-Cola Latin America?** As **the fastest-growing consumer goods company in Latin America,** we focus on people, innovation, and sustainability. At Coca-Cola, you'll work in a collaborative and empowering environment, contributing to our mission of operational excellence and growth. **What You'll Do** + **Order & Customer Management:** Process customer orders, resolve complaints, and ensure delivery timelines. + **Sales Insights & Analytics:** Generate and analyze sales reports to help the sales team make data-driven decisions. + **Cross-Team Liaison:** Act as a connector between customers, production, distribution, and sales teams. + **Systems Management:** Implement and train teams on tools to improve sales operations. + **Administrative Support:** Ensure smooth interactions between business, vendors, and customers. **Key Qualifications** + Bachelor's degree or equivalent experience. + 4+ years in sales operations, customer support, or similar roles (FMCG experience preferred). + Strong knowledge of sales systems, databases, and analytics tools. + Excellent communication and problem-solving skills. **Why It's Exciting** + Collaborate with diverse teams across Coca-Cola's global network. + Drive process improvements and make a measurable impact. + Gain hands-on experience in an essential and fast-paced role. **If you're ready to enhance sales team success and operational efficiency, apply now!** **Skills** Waterfall Model; Customer Sales; Data Analysis We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.