Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for leading a group of employees who perform strategic analysis to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include determining strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.

Responsibilities:

Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performanceSupports department-wide strategies and portfolio trend analysis, forecasting, and risk/control performanceLeads innovation by identifying and championing large scaleinitiativesthat improve the risk management, profitability, and control oversight of risks for the business unitIdentifies business trends based on economic and portfolio conditions and communicates findings to senior managementCoaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their workMaintains strategic relationships with peers and counterparts across product, technology, and business control functions

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

Analytical ThinkingData and Trend AnalysisFraud ManagementPrioritizationTalent DevelopmentBusiness AnalyticsCritical ThinkingData VisualizationDecision MakingPresentation SkillsCollaborationConflict ManagementInnovative ThinkingIssue ManagementOral Communications

Required Qualifications:

3+ year of Mortgage, Vehicle, Servicing Operations or Credit Assistance experience

In depth knowledge of Mortgage, Vehicle, Servicing Operations or Consumer Collection regulations policies and procedures

Strong ability to analyze data to influence business performance OR Strong analytical and problem solving skills as demonstrated by 5-7 years of experience

Strong communication skills and leadership skills

Process management experience

Proficient at written and oral communication, including presentation skills

Ability to manage multiple priorities simultaneously

Goal driven and results oriented

Shift:

1st shift (United States of America)

Hours Per Week: 

40