About Us Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive’s next chapter. From operating systems to zonal controllers to cloud and connectivity solutions, we’re addressing the challenges of electric vehicles through technology that will set the standards for software-defined vehicles around the world. The road to the future is uncharted. By combining our expertise across connectivity, AI, security and more, we’ll map a new way forward. Working together, we’ll create a future that’s more connected, more intelligent, more sustainable for everyone. Role Summary As an engineer focusing on connectivity diagnostics for the Connectivity Software team at Rivian Volkswagen Group Technologies, you will work alongside software developers, system integrators, and system engineers to support the diagnosis, triage, and serviceability/maintainability of features such as WiFi, cellular, Ethernet and GPS domains along with telemetry products, mobile applications, and interfaces with the infotainment platform. The connectivity diagnostics engineer will define and drive the diagnostics capability for the connectivity domain and will act as the bridge between the connectivity software team, the vehicle-wide diagnostics strategy team, and the service diagnostics team to ensure that connectivity capabilities have appropriate diagnostics coverage. The connectivity diagnostics engineer may also interface with suppliers, vendors, service providers, and other partners to escalate issues and drive open issues to closure, whether the connectivity issues are internal or external to the vehicle; these interactions will identify new diagnostic monitors and DTCs depending on work with the third parties that are involved. The connectivity diagnostics engineer will also support time-critical test events and may be asked to triage special investigations and projects. Responsibilities Host a daily standup with cross-functional partners to assess connected feature uptime and downtime. In parallel, review dashboards and escalations to determine if issues are systemic or isolated. Review ticket backlog for critical issues and assist with triage and investigation. Test new software on vehicles or in the lab and confirm diagnostic capabilities using internal and third-party diagnostic tools. Assist other system integrators with their test efforts. Qualifications A degree in either Bachelor of Science in Computer Science, Computer Engineering, Electrical Engineering, Software Engineering, or Information Systems A working understanding of the OSI model and network protocols Basic proficiency with database manipulation and data presentation Triage and diagnosis of complex connectivity issues to include root cause analysis, stability, performance, and interoperability problems Ability to thrive under pressure and time constraints Availability to travel and/or support activities during off-peak hours as-needed Core capabilities and behaviors should include: Strong diagnostics experience focused on telematics and infotainment Familiarity with OBD-II, UDS, and SOVD Keen observation skills of wireless (WiFi, 5G, LTE, GPS, Bluetooth) behavior Amazing triage capabilities with a big-picture perspective of how problems are diagnosed, investigated, and mitigated Ability to provide a clear explanation of connectivity features and behaviors; simplify the complex depending on the target audience Ability to identify and isolate issues in hardware and/or software; your toolset includes a spectrum analyzer, a multimeter, and a laptop with Wireshark Native Linux proficiency; embedded linux a plus Pay Disclosure Salary Range/Hourly Rate for California Based Applicants: $135,100 - $183,600 USD (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian and Volkswagen Group Technologies provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian and Volkswagen Group Technologies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. We are also committed to ensuring compliance with all applicable fair employment practice laws regarding citizenship and immigration status. Rivian and Volkswagen Group Technologies is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian and VW Group Technologies (“Rivian and Volkswagen Group Technologies”) may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian and Volkswagen Group Technologies may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian and Volkswagen Group Technologies may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian and Volkswagen Group Technologies affiliates; and (iii) Rivian and Volkswagen Group Technologies’ service providers, including providers of background checks, staffing services, and cloud services. Rivian and Volkswagen Group Technologies may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please see our Candidate Data Privacy Notice (English) and Candidate Data Privacy Notice (Serbian) for more information. Please note that we are currently not accepting applications from third party application services.