Job Requirements

Reporting to the Director of Sales & Marketing, this position is responsible for managing conferences and group events contracted through the sales department. The Conference Services Manager details and manages the overall conference functions, ensuring client satisfaction by successfully meeting conference goals.

RESPONSIBILITIES:

Completes BEOs for all group banquet functions & meeting rooms.Up-sells whenever possible through suggestive selling to the group leader.Provides banquet menu information and package information to the guest.Assist the banquet staff as required to meet our guests' needs.Attends all special familiarization tours and special outings as requested by the Director of Sales.Responsible for Food and Beverage forecast of events booked. Maintaining forecast accuracy as the event materializesProactively identifies operational challenges with the group and works with the hotel staff and customers to solve these challenges and/or develop alternative solutions.Required to participate in the Sales office coverage as assigned.Performs all other assigned duties to assist in efficient departmental operation.


Work Experience

EDUCATION AND EXPERIENCE:

3-4 years previous experience in hotel/conference/hospitality industryPrevious experience in conferences and events is requiredKnowledge of Windows, Word/ExcelExperience with OnQ and Delphi preferredAssociate's degree preferredExcellent communication, presentation and listening skillsComputer skills including Microsoft Office, and database applications requiredAbility to clearly communicate with proper grammar in English with guests/visitors and hotelAbility to compute basic mathematical calculationsPrevious training in guest relations preferred

PHYSICAL JOB REQUIREMENTS:

Carrying, lifting, pushing and/or pulling itemsFrequently standing up and moving around the facility


Benefits

Hilton Albany is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities.  

This position pays $70,000 to $72,000 annually based on experience.

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.