WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

 

A WORLD OF REWARDS

Hourly rate of £13.35Free and healthy meals when on dutyGrow your Career!Personal Development programmes designed to support you at every step of your careerA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)Team Member Referral ProgramHigh street discounts: with Perks at WorkHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)Free ParkingSubsidised Taxi SchemeGuest Experience Day after successfully passing probation

A Conference and Banqueting Supervisor is responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.

What will I be doing?

As a Conference and Banqueting Operations Supervisor, you are responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience. A Conference and Banqueting Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Supervise Conference and Banqueting operationsCommunicate and delegate in line with daily function sheetsAble to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room ServiceWelcome guests in a polite and friendly mannerFollow cash handling proceduresManage guest queries in a timely and efficient mannerEnsure cleanliness of work areasPlan, organise and control the daily operationsEnsure compliance of brand standardsRepresent needs of the teamAssist Food and Beverage with achieving financial targetsAssist Conference and Banquet Manager with training and developing the teamAssist with annual and mid-year appraisals with team members under your responsibilityComply with hotel security, fire regulations and all health and safety legislationComply with local licensing lawsBe environmentally awareAssist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Conference and Banqueting Operations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous Conference and Banquet experienceCommitted to delivering high levels of customer servicePositive attitudeGood communication skillsFlexibility to respond to a range of different work situationsAbility to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in the hotel industryExperience in supervising and/or delegationWillingness to develop team members and self

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company