**Description:** Park Hyatt Niseko Hanazono is a luxury resort nestled in the heart of Hokkaido’s stunning natural beauty. Renowned for its world-class hospitality, refined design, and exceptional guest experiences. We are committed to delivering personalized and intuitive service that exceeds expectations and creates lasting memories for every guest. **Role Description** We are seeking a full-time Concierge to join our Rooms Division team in Niseko. In this role, the Concierge will manage concierge services, handle reservations, and communicate with guests, all while providing exceptional customer service on a daily basis. We welcome candidates who prioritize guest satisfaction and can respond flexibly and promptly to various situations. **Qualifications:** **Key Responsibilities:** + Provide information on activities, sightseeing, and off-site restaurant recommendations, as well as arrange transportation. + Collaborate with other departments beyond the Rooms Division. + Maintain and uphold Park Hyatt's service standards. **Qualifications** + Practical experience in concierge services or the hospitality industry. + Excellent communication skills (in-person, telephone, and written). + Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.). **Primary Location:** JP-Hokkaido-Niseko **Organization:** Park Hyatt Niseko **Job Level:** Full-time **Job:** Front Office **Req ID:** NIS000641 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.