Detailed Description

Description: A Computer Technician whose responsibilities will include, but not be limited to day-to-day management of workload, laptop/desktop/printer triage and repair, interaction with Netsync warranty administrators and maintenance of proper work tickets in Netsync and OEM systems

Roles and Responsibilities: In-house service, diagnostic and repairs, on Power-Up Project units. Ensure maintenance of proper work tickets in Netsync and OEM systems Interaction with Netsync warranty operations Maintain strong working relationship with customer and team Communicate issue and success to team manager Additional Duties: Assist in diagnosing and or repairing of in-house equipment for projects Assist with any on-site project requests Assist drivers with pick-ups and deliveries Assist team with off season (summer) projects Assist in staging Network Gear Delivers and installs network gear Assist with general facility upkeep Various other tasks related to service delivery Skills and Experience: Communication Skills Customer Service Skills Good Organization Skills Ability to work independently as well as with a team

Minimum Qualifications/Technical and Education Requirements:

High School Diploma or comparable & CompTia A+

#ZR