Computer Technician
Netsync Network Solutions
Detailed Description
Description: A Computer Technician whose responsibilities will include, but not be limited to day-to-day management of workload, laptop/desktop/printer triage and repair, interaction with Netsync warranty administrators and maintenance of proper work tickets in Netsync and OEM systems
Roles and Responsibilities:
+ In-house service, diagnostic and repairs, on Power-Up Project units.
+ Ensure maintenance of proper work tickets in Netsync and OEM systems
+ Interaction with Netsync warranty operations
+ Maintain strong working relationship with customer and team
+ Communicate issue and success to team manager
Additional Duties:
+ Assist in diagnosing and or repairing of in-house equipment for projects
+ Assist with any on-site project requests
+ Assist drivers with pick-ups and deliveries
+ Assist team with off season (summer) projects
+ Assist in staging Network Gear
+ Delivers and installs network gear
+ Assist with general facility upkeep
+ Various other tasks related to service delivery
Skills and Experience:
+ Communication Skills
+ Customer Service Skills
+ Good Organization Skills
+ Ability to work independently as well as with a team
Minimum Qualifications/Technical and Education Requirements:
High School Diploma or comparable & CompTia A+
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