Waterloo, Iowa, USA
16 days ago
Computer Support / Infrastructure Engineer – 3rd Shift

Summary: Seeking a Computer Support/Infrastructure Engineer for Tier 2 desktop support in a manufacturing environment during 3rd shift.

Knowledge of computing and networking concepts

Proficiency in Microsoft Office and internet functions

Understanding of computer security policies

1 year or more IT experience preferred; recent college graduates considered

Preferred Skills:

Degree in Information Technology or equivalent experience

Responsibilities:

Provide onsite deskside Tier 2 support

Perform imaging, software installation, and troubleshooting

Resolve trouble tickets from ServiceNow queues

Update assets in Asset Center and follow KB articles for problem resolution

Maintain equipment, supplies, and data records



Pay Details: $20.00 to $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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