Computer Operator (Data Center Services Technician III) Location: Rochester, NY Schedule: C Shift – Tuesday through Saturday, 12:30 AM to 9:00 AM (daytime training and schedule flexibility available) Work Type: On-site, full-time Overview Join a mission-critical IT operations team supporting a secure, enterprise-grade data center environment. This role provides first- and second-level support for systems and service desk operations in a 24/7/365 infrastructure. You’ll troubleshoot and resolve issues across hardware, applications, operating systems, voice and network services, and participate in monitoring and escalation workflows. Key Responsibilities + Technical Troubleshooting (35%) + Diagnose and resolve issues related to computing hardware, operating systems, software, servers, email, networking, voice systems, backup utilities, and security incidents. Perform health checks and maintain documentation. + Data Center Operations (15%) + Monitor systems and environmental controls. Maintain logs and documentation. Support ongoing infrastructure projects. + Security & Systems Administration (10%) + Identify and respond to security threats. Assist with Windows system administration tasks. + Service Response & Communication (10%) + Respond to service interruptions and technical issues. Communicate effectively during outages and escalations. + Maintenance & After-Hours Support (10%) + Participate in scheduled maintenance windows and provide overnight support coverage. + Collaboration & Continuous Learning (5%) + Work closely with cross-functional teams and stay current with evolving IT technologies. + Other Duties (15%) + Support enterprise operations and contribute to team initiatives as needed. Qualifications Required Skills: + Experience in desktop support and troubleshooting (Windows 10, hardware, NOC operations) + Minimum 1 year of IT support experience + Ability to perform server reboots and phone-based support + Familiarity with Blade Chassis Servers + Strong communication, customer service, and documentation skills Preferred Skills: + Windows administration + Help desk or technical support background + Experience in computer operations or data center environments Why Join Us + Stable, long-term opportunity in a mission-critical IT environment + Structured onboarding with dedicated training + Collaborative team culture with growth potential + Work/life balance and overnight shift flexibility + Opportunity to contribute to the development of a new data center Job Type & Location This is a Contract to Hire position based out of Rochester, NY. Pay and Benefits The pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rochester,NY. Application Deadline This position is anticipated to close on Dec 24, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.