Job Description:

Job Title: Compliance Support Specialist 

Location: Springfield, Missouri 

Department: Compliance and Integrity 

Employment Type: Full-time 

Job Summary: 
Join our dedicated Compliance and Integrity team as a Compliance Support Specialist, where you will play a vital role in ensuring the effective implementation and coordination of compliance programs and policies. This position offers the opportunity to work closely with Directors of Compliance and Compliance Partners, contributing to the day-to-day compliance activities that uphold our commitment to integrity and excellence. We are looking for someone with strong communication skills and the ability to collaborate effectively across various teams. Your efforts will help maintain compliance with laws and regulations, making a significant impact on our organization and the communities we serve. 

In this role, you will assist in monitoring compliance-related activities, develop mitigation strategies, and support the training and awareness of compliance requirements among new employees. Your analytical skills will be essential in investigating and responding to compliance concerns, ensuring that our organization adheres to the highest standards of practice. 

This position offers… 
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost  
• Mileage Reimbursement – Company paid for work functions requiring travel 
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition 
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce 
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more 

Key Responsibilities: 
• Keep abreast of laws, regulations, corporate policies, and industry best practices, including HIPAA and CFR Part 2, and assist in managing compliance documentation. 
• Monitor and trend regional compliance activities, collaborating with Directors of Compliance to develop and implement mitigation strategies for identified risks. 
• Work with the compliance team to ensure effective implementation of compliance policies and initiatives, including assisting with committee minutes and policy management. 
• Support new employees in understanding compliance program requirements and ensure timely completion of compliance training. 
• Investigate and respond to hotline calls, complaints, and reports of misconduct, ensuring thorough documentation and analysis. 
• Assist in developing and distributing compliance surveys, collecting and analyzing response data. 
• Provide support for internal communications and follow-ups as requested. 
• Perform other duties as assigned. 

Education, Experience, and/or Credential Qualifications: 
• Bachelor’s degree from an accredited college or university preferred. 
• Experience in Mental Health and/or Substance Use Disorder services preferred. 
• Experience in healthcare-related compliance preferred. 

Additional Qualifications: 
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check. 
• Current driver’s license, acceptable driving record, and current auto insurance. 
• Strong verbal and written communication skills, with the ability to mediate and collaborate effectively. 
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment. 

Physical Requirements: 
• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull objects. 
• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shifts. 
• Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. 

Keywords: Compliance, Compliance Support Specialist, HIPAA, CFR Part 2, Healthcare Compliance, Regulatory Standards, Investigative Reporting, Training, Policy Management, Mental Health 

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.