Compliance Specialist (Contract Manufacturing/NPI Destruction), Supply Chain and IP Security
Amazon.com
The Amazon Specialized Businesses Security (SBS) organization is searching for a Compliance Specialist for its Supply Chain and Intellectual Property Security (SCIPS) team. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
This role provides administrative, operational, logistical support, and problem-solving for New Product Introduction (NPI) programs, especially pertaining to the confidentiality and secure destruction of physical hardware. With a primary operational focus on Contract Manufacturing (CM) facilities in Vietnam, this position is responsible for ensuring SEZ compliance, inventorying, secure handling, transport, storage, and destruction of NPI devices and materials according to Amazon policies, standards, and procedures.
This role is based in Vietnam, with partial support for business activities across the wider APAC region. This position will report to the Compliance Manager (SCIPS).
Key job responsibilities
• Develop and deliver a robust audit plan for CM and Destruction facilities in Vietnam and directly manage in-country audit activities.
• Support audits and operations across the wider APAC region, as and when instructed by the Compliance Manager – DELTA.
• Ensure audits and inspections are carried out to the Amazon standard, with on time and high-quality deliverables.
• Work with internal and external partners to monitor security compliance.
• Provide operational data metrics to the Compliance Manager (SCIPS) on a weekly basis, updating the destruction dashboard, project tracker and budget tracker accordingly.
• Support the day-to-day operation and administration of secure logistics, especially as it pertains to the physical security of NPI devices/materials that are pending destruction.
• Manage the inventorying, auditing and secure destruction of NPI devices/materials from Contract Manufacturer (CM) locations.
• Coordinate secure shipping and receiving with multiple vendors, including ensuring correct labeling, handling, tracking, and secure packaging standards are being followed.
• Plan, coordinate, and provide operational support for prototype device collections in locations remote from the Prototype Security regional hub, liaising with key contacts from devices teams to advise and support as necessary.
• Conduct RFID/barcode scanning and Device Serial Number (DSN) reconciliation for prototype devices at Amazon facilities, Contract Manufacturer (CM) facilities and destruction vendor facilities to ensure accurate inventory management before, during and after destruction operations.
• Manage and ensure contractual deliverables are met for third party destruction and guard force vendors.
• Act as an ambassador for prototype/NPI device destruction in Vietnam, advising peers and customers with regards to policy, guidelines and SOP.
• Generate and issue audit reports and findings of irregularities, discrepancies and deviations from prescribed procedures.
• Conduct audits of Contract Manufacturer (CM) sites, destruction vendor facilities, and Amazon facilities as directed by the Compliance Manager (SCIPS).
• Proactively identify process gaps, be comfortable making suggestions for improvement in service, and openly participate in team discussions.
• Support efforts for prototype security awareness and training.
• Perform other related duties as required.
About the team
About Amazon Security
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
This role provides administrative, operational, logistical support, and problem-solving for New Product Introduction (NPI) programs, especially pertaining to the confidentiality and secure destruction of physical hardware. With a primary operational focus on Contract Manufacturing (CM) facilities in Vietnam, this position is responsible for ensuring SEZ compliance, inventorying, secure handling, transport, storage, and destruction of NPI devices and materials according to Amazon policies, standards, and procedures.
This role is based in Vietnam, with partial support for business activities across the wider APAC region. This position will report to the Compliance Manager (SCIPS).
Key job responsibilities
• Develop and deliver a robust audit plan for CM and Destruction facilities in Vietnam and directly manage in-country audit activities.
• Support audits and operations across the wider APAC region, as and when instructed by the Compliance Manager – DELTA.
• Ensure audits and inspections are carried out to the Amazon standard, with on time and high-quality deliverables.
• Work with internal and external partners to monitor security compliance.
• Provide operational data metrics to the Compliance Manager (SCIPS) on a weekly basis, updating the destruction dashboard, project tracker and budget tracker accordingly.
• Support the day-to-day operation and administration of secure logistics, especially as it pertains to the physical security of NPI devices/materials that are pending destruction.
• Manage the inventorying, auditing and secure destruction of NPI devices/materials from Contract Manufacturer (CM) locations.
• Coordinate secure shipping and receiving with multiple vendors, including ensuring correct labeling, handling, tracking, and secure packaging standards are being followed.
• Plan, coordinate, and provide operational support for prototype device collections in locations remote from the Prototype Security regional hub, liaising with key contacts from devices teams to advise and support as necessary.
• Conduct RFID/barcode scanning and Device Serial Number (DSN) reconciliation for prototype devices at Amazon facilities, Contract Manufacturer (CM) facilities and destruction vendor facilities to ensure accurate inventory management before, during and after destruction operations.
• Manage and ensure contractual deliverables are met for third party destruction and guard force vendors.
• Act as an ambassador for prototype/NPI device destruction in Vietnam, advising peers and customers with regards to policy, guidelines and SOP.
• Generate and issue audit reports and findings of irregularities, discrepancies and deviations from prescribed procedures.
• Conduct audits of Contract Manufacturer (CM) sites, destruction vendor facilities, and Amazon facilities as directed by the Compliance Manager (SCIPS).
• Proactively identify process gaps, be comfortable making suggestions for improvement in service, and openly participate in team discussions.
• Support efforts for prototype security awareness and training.
• Perform other related duties as required.
About the team
About Amazon Security
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
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