We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Reporting to the Senior Director, Deposits and Investments, you will support the team in providing specialized expertise, advice, oversight, independent monitoring and assessment, and reporting regarding regulatory compliance with market conduct obligations primarily involving retail deposit products and services (including, but not limited to, bank accounts, GICs/investment products; both registered and non-registered, and other sundry-type products and services). Additional accountabilities include supporting oversight of certain consumer-related CDIC by-laws (i.e., deposit insurance), and certain Voluntary Codes of Conduct and Public Commitments, and in providing assistance to Senior Director with other oversight responsibilities under the portfolio.

Together with the businesses, the Compliance Department works to manage and mitigate regulatory risk. You will support the Senior Director in fulfilling the Canadian Retail Banking Compliance team’s mandate through supporting (and sometimes leading) regulatory initiatives; analyzing new and pending laws, regulatory requirements, and industry commitments, and conducting risk assessments.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

How you’ll succeed

Compliance Oversight – support the development of enhanced monitoring and quality assurance oversight for Complaint Handling & Market Conduct Obligations (MCO) Complaints and Branch Closures, including oversight of Complaint monitoring testing activities, reporting and other Supervisory Activities performed by Business Controls for all impacted SBUs; support providing timely business consultation and guidance on regulatory developments and provide regulatory compliance perspectives to internal projects.

Regulatory Oversight – You will support analyzing new and pending laws, regulations and industry commitments that affect areas of responsibility ensuring that relevant issues and organizational risks are identified and raised for consideration by management in formulation and revision of policies and procedures for regulatory compliance. You will also provide advice, recommendations and assistance in developing policies, procedures, training, and communications to ensure compliance.

Issues Resolution Management – You will oversee or monitor the satisfactory resolution of complex, contentious or sensitive regulatory compliance issues, with significant product or business line implications, such as implementation of new client disclosure requirements, action plans to address a procedural non-compliance issue identified by external regulators, actions to address regulatory compliance control deficiencies, etc. Ensure that all significant compliance issues, such as deficiencies or regulatory risks are reported to the Senior Director, the VP Compliance, the Chief Compliance Officer and senior management, as appropriate. 

Who you are

You can demonstrate experience in CIBC’s organizational structure, and organizational initiatives within your assigned business area(s), including new products, technologies and applications as well as their implications in order to ensure that the business is in conformity with all applicable laws, regulations and internal procedures.  

It’s an asset if you have previous working experience in compliance, risk management, legal, audit, or other governance groups in the financial services industry.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. 

You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making. 

Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 31st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Compliance Reporting, Compliance Testing, Decision Making, Regulatory Compliance, Risk Assessments, Strategic Advice