The ICRM Compliance Engagement Officer is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the Compliance Engagement program. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams while executing engagement program. Involved in coaching and training of new individuals engaged in the program. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Responsibilities: + Work with partner groups colleagues to execute engagement strategies at the team and site levels + Facilitate effective communication cascades and channels that distribute targeted information at the business and local team level in a clear and digestible ways while making the program exciting and engaging + Assist with the ICRM stature analysis and related initiatives, and all engagement programs, such as mentorship, training, etc. + Execute established guidance and minimum requirements of all ICRM Site and VOE champions. Including establishing feedback opportunities for best practices and lessons learned. + Developing and managing employee events Qualifications: + Excellent written, verbal and organizational skills. + Excellent project management and consulting skills. + Excellent problem solving and analytical skills. + Ability to work in a constantly changing corporate environment, independently as well as on a team + 5-8 years of experience Education: + Bachelors/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Advanced English Required ------------------------------------------------------ **Job Family Group:** Communications and External Relations ------------------------------------------------------ **Job Family:** Communications Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.