The Compliance Coordinator will be part of a Global Onsite Team supporting one of Expeditors High Tech customers within an import/export operation.

The Compliance Coordinator will be accountable for meeting all major duties and responsibilities outlined below in a timely and responsive manner, as directed by the Onsite Customs Manager.

Major Duties and Responsibilities:

Operations:

Manages customs compliance requests via customer's proprietary ticketing system.

Ensure smooth and timely export/import process flow.

Advise customers on import and export restrictions and customs related matters within parameters outlined.

Ensure compliance at all times to regulations. This includes internal policies and procedures such as Standard Work Instructions (SWI), external government regulations and customer policies / requirements.

Commercial Invoice, shipping documents review and approval.

Assist with internal audits /post entry reviews, and coordinate the resolution of the open actions with relevant teams. 

Assist & coordinate with the broker on customs declaration correction.

Maintain and further regional matter expertise within parameters outlined. 

Actively engaged in advanced planning deployments.

Responsible for daily tracking of operational metrics.

Attention to detail and elevates matters with a sense of urgency for timely resolution.

Requires good communication skills in a collaborative environment.

Provides ongoing status updates to the local management.

Identifies gaps and improvement opportunities for process enhancements.

Provides information and recommendations to improve operational processes.

Responds to customer’s requests timely.

Support the execution of projects and drive and execute assigned individually owned projects.

Support the implementation of new business initiatives and their smooth transition between the involved Compliance Teams.

Own the documentation and tracking of project issues, action items and send follow-up as necessary to ensure project activities are completed. 

Personal Development:

Meets company standards of 52 hours training per year per employee.

Attend training classes when required.

Complete mandatory training when required.

Bachelor’s degree from a four year college or university,

1-3 years related experience in import or export operations preferred

Knowledge of air, road and ocean transport. 

Good knowledge of incoterms

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. 

Proactive, strong organizational skills

Risk sensitive, recognizes when problems arise or are likely to arise. 

Customs Brokerage License preferred

Proficient in Word, Excel, email and various PC based software

All your information will be kept confidential according to EEO guidelines.