As a Federally Chartered Bank and Federally and Provincially regulated Trust Company, Manulife Bank and Manulife Trust (“Manulife Bank”) are subject to numerous legislative requirements including the _Bank Act_ , the _Trust and Loans Company Act_ , the _Proceeds of Crime (Money Laundering) and Terrorist Financing Act_ and the _Personal Information Protection and Electronics Document Act_ , among others. Reporting into the Director of Regulatory Compliance, the Compliance Consultant, Regulatory Compliance, is responsible for helping support the effective operation of Manulife Bank’s Regulatory Compliance program, including the maintenance of all relevant regulatory compliance management records, risk and control assessments, evidence of controls and providing of effective challenge. The Compliance Consultant, Regulatory Compliance is an experienced professional with expertise in reviewing and interpretating legislation and documenting requirements in plain language. The Compliance Consultant must also have experience working with regulators and have an understanding of Bank industry issues impacting the business units of the Bank. In addition to the Bank Compliance team, this role interacts with senior leaders, our Legal department and broader compliance teams. **Position Responsibilities:** + Providing strategic support and direction, including acting as a team player and contributing to a positive and productive work environment. + Supporting the review, interpretation, and summarizing of applicable legislation to ensure relevant stakeholders understand the requirements and actions needed to meet compliance requirements. + Triaging and responding to complex questions from our business partners, conducting marketing reviews and support, and providing privacy consultation to ensure the safety and security of customer data. + Supporting senior team members on digital transformation initiatives taking place within the business and providing guidance to colleagues based on technical legislative requirements and controls to mitigate risk. + Reviewing of business processes, policies, training and other documentation to meet current regulatory requirements. + Triaging and supporting the review of external public facing communications to ensure compliance and applicable policy requirements are observed. + Providing training to our business partners regarding legislative requirements and regulatory compliance management concepts, including first, second, and third line of defense. + Providing training and educational seminars for our business partners including Operations, Product, Marketing, Digital Teams, Distribution and Finance. + Providing both verbal and written direction to our business partners to ensure understanding and compliance with the regulatory requirement(s). + Using technology to enhance the tracking initiatives and inquiries to find efficiencies and support the business. + Executing ad hoc tasks that may be assigned from time to time. **Required Qualifications:** + Experience or familiarity with Regulators including FCAC and OSFI. + Ability to review, interpret and document legislation and regulatory requirements. + Highly organized and is able to prioritize work in a fast-paced environment. + Excellent written and verbal communication skills, with the ability to simplify complicated messages. + Ability to readily recognize and evaluate the impact of current or potential compliance issues. + Ability to quickly understand business processes and their risk implications, analyze complex situations, reach appropriate conclusions, make practical recommendations and exercise good judgment in escalating issues. + Proven interpersonal, negotiation and relationship management skills. Must be able to exchange and clarify details of information in a controlled and confident manner. + Ability to work with fluid and changing accountabilities. + Team player who is willing to assist team members on projects and assist in sharing workloads when necessary. + Ability to work independently and in a team environment. + Ability to work with multiple objectives, conflicting priorities and complex issues. + Ability to interact effectively with management and counterparts in other business units. + Professional attitude and adherence to a high ethical standard. **Preferred Qualifications:** + Legal background would be considered an asset. + Specialized compliance expertise and/or legal experience working in financial services. + Subject matter expertise in banking legislation, products and procedures in various operational areas is desirable. + Ability to use applications including Windows, Microsoft Office, Excel, PowerPoint and Archer (preferred). **Key Skills:** + Must be able to exercise judgment in quickly identifying issues, challenging courses of action, and assessing risks. + Must be able to easily develop recommendations and modify plans as business conditions change. + Balance business needs against the policies, procedures and practices necessary to ensure compliance with regulatory obligations. + Influence others on compliance issue resolution without direct authority and be a strong facilitator. + Deal with sensitive issues that could be exposed to the media or regulators. **_When you join our team:_** + We will empower you to learn and grow in the career you want. + We will recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we will support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Referenced Salary Location** Toronto, Ontario **Modalidades de Trabajo** Híbrido **Salary range is expected to be between** $71,925.00 CAD - $119,875.00 CAD Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con recruitment@manulife.com para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con recruitment@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.