The role requires you to ensure that compliance operational and reporting requirements are met within area of responsibility
Are you someone who can:
Contribute to cost efficiencies through responsible utilisation of work-related resources.Build and maintain stakeholder relationships.Deliver customer service through adherence to quality service standards.Provide process content in order to get the operating procedures updated (Golden Rules).Use techniques such as brainstorming, document analysis, focus groups, workshops and prototyping to elicit complete and accurate business requirements.Validate documented requirements to ensure they match stakeholders understanding and obtain formal approval of the solution scope and the requirements to be implemented.Identify areas of improvement or opportunities in existing business processes and applications.Evaluate proposed requirements and solutions against business on objectives in the area and highlight concerns to the business unit of the planned change.Support ongoing efforts to check that the requirements are in line with business objectives.Assemble and document all test results.Assist in the coordination of user acceptance testing.Provide detailed feedback on whether the developed solution meets the defined business requirements.Utilise techniques such as business rule analysis, scope modelling, data modelling, process modelling, use cases scenarios and non-functional.requirements analysis to determine the detailed specifications.Document detailed functional and non-functional specifications as per the.defined standards in the business.Execute own work in accordance with the organisational values and code of ethics.Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.Identify and escalate risk as normal part of work.Provide an efficient administration service through careful and timeous planning, reporting and updating of all related information.Log operational losses, report on the losses on a monthly basis and conduct loss reconciliations.Monitor risk processes to identify and report on possible risk where applicable.Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.Work with enhanced processes and procedures to maintain operational efficiencies.Deliver work in an accurate manner to ensure consistent results.Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.Adhere to quality standards, turnaround times and Company policies and procedures.Complete relevant administration, reporting and updating of information accurately and on time.Investigate new ways to optimise processes.Flag opportunities to migrate to platform and supports the use of technology in process and system improvements.Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.Provide timeous reports on operations, performance and audit findings.Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.Assist in the process of resolving post implementation issues.Assist in the identification of risks and issues throughout the project life cycle.Ensure adequate mitigation measures are put in place for risks impacting requirements definition or solution development.Review changes to the project scope and deliverables.Provide advice on the impact to project timelines, solution scope and functional resource requirements.Provide input to teams in the supported business area on how to engage in continuous improvement thought processes.Provide regular updates to business unit representatives on the progress of business analysis activities throughout the project.Contribute to teamwork and inclusivity within own team.Identify and utilise opportunities to assess and improve own performance.You will be an ideal candidate if you:
Related Diploma or Degree2 to 3 years’ experience in similar roleExperience required Financial Crime, ABC, Data Analytics/AnalysisYou will have access to:
Opportunities to network and collaborate.A challenging working environment.Opportunities to innovate.We can be a match if you are:
Adaptable and curious.Have strong customer service experience.Thrive in a collaborative environment.Are you interested to take the step? We look forward to engaging with you
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
16/08/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.