At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewSCM is a Skip Tracing, Forwarding, Data Skip and Impound division of Motorola Solutions. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. At SCM we believe in rewarding our hardworking employees with competitive compensation, full benefits and future growth opportunities within our organization.
Job Description
SCM's Compliance Auditing department plays a critical role in safeguarding the organization's integrity and reputation. We perform comprehensive audits to identify risks, assess compliance effectiveness, and drive continuous improvement in processes and controls.
This position is a remote position and candidates can be located anywhere in the US.
Qualifications
Respond to client inquiries regarding licensing, insurance, and Service Level Agreement (SLA) requirements.
Analyze data from reports to monitor key compliance tasks and identify trends.
Collaborate with relevant stakeholders to complete monthly, quarterly, and annual questionnaires.
Coordinate effectively with caseworkers to ensure timely and compliant case resolutions.
Ability to effectively coordinate and collaborate with team members.
Managing and resolving a diverse range of cases, including complaints, incidents, issues, claims, compliance matters and legal items.
This position requires excellent organizational skills, a strong analytical aptitude, and the ability to coordinate effectively with caseworkers to ensure timely and compliant resolutions.
Key responsibilities include
Answer client questions on licensing
Insurance and SLA requirements
Analyze data from reports to track key compliance tasks and trends.
Work with relevant stakeholders to complete monthly, quarterly and annual questionnaires.
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Basic RequirementsHigh School Diploma, GED or equivalent experience2+ years of experience in an Administrative role in repossession or financial institutions.Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus PlansMedical, Dental, Vision benefits401K10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.