Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for Complex Case Recovery Coordinators who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.
In order to provide intensive support to clients, caseloads will be lower than normal.
Where: Tower Hamlets, London
Contract Type: Fixed Term until 31st March 2026 with a possibility of extention.
Hours: Fulltime, 37.5hrs per week
Salary: £27,861.26 - £32,002.35 (based on full time hours)
Allowances: £4133.14 Inner London Weighting, Pro rata
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
ResponsibilitiesAbout the role:
Supporting service users from point of entry into the service and through their treatment/recovery journeyUndertake focused work with communities of interest including but not exclusive to sex workers, homeless people, BAME groups and those with mental health issuesProviding screening, assessment, and recovery planning and onward referralReducing drug and alcohol related harm to service users and the wider communityPromoting carer, service user and community involvementProviding advocacy for access to partnership servicesWorking with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination
About you:
Have a strong understanding of substance misuse issues and experience of working within a similar fieldBe an excellent communicator, both verbal and written with good IT skillsProactive and able to work on own initiative with excellent time management and prioritising skillsHave a good working knowledge of mental health interventions, services, and good practiceBe a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholdersAbility to manage change successfully in a way that prioritises the needs of service usersUnderstand the importance of information governance processes and commit to follow and apply all necessary safeguardsSeek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others
What we will give to you:
25 days holiday (+ bank holidays) rising by 1 day for each years’ servicePaid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist ProgrammeContributory pension schemeA great selection of benefits incl. discounts for shopping, cinema, holidays, etc.A friendly and supportive teamTraining, career development & progression opportunities
Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Closing Date 24/10/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Daniel Marczewski | Daniel.Marczewski@cgl.org.uk This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. Options ApplyApplyShareEmail this job to a friendRefer <p style="margin: 0cm;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p><p style="margin: 0px;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;"> </span></p> Share this vacancy on your newsfeed
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
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