Toronto, Canada
11 days ago
Company Store Supervisor

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You independently operate and maintain at least one process, equipment or systems following autonomous maintenance (AM) standards and use your technical skills to improve line and/or system performance to meet business needs.

How you will contribute

You are a key ingredient in changing how the world snacks. With coaching, you will operate and maintain equipment to deliver on our safety, quality, cost, delivery, sustainability and morale targets. You will use execute all standard work processes on your equipment using AM (autonomous maintenance) and PM (progressive maintenance) standards and ensure that safety processes are observed, and that quality assurance activities are performed. You will understand the losses in their area and equipment and report them.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Operating machines with coachingSafety and quality standards for operating machinesReading and writing, and fluently conversant in the language of communication as appropriate to the siteCollaborating well in a diverse work environment

More about this role

What you need to know about this position: 

Managing Day to Day Store Operations  

Oversee day-to-day operations of the Company Outlet Store 

Managing inventory levels to ensure that proper accounting principles and controls are in place 

Accurately placing purchase orders for the product samples and supplies needed for the Company Outlet Store 

Optimizing the performance of the Company Outlet Store by expanding its revenue streams and customer segments 

Promoting good customer service and responding promptly to customer questions, concerns, and/or complaints 

Responsible for ensuring the compliance of all seconds (CAN & US) are being met and sustained 

Ensure proper asset management practices are in place 

 

Managing Company Store Budget and Financials 

Responsible for managing the Company Outlet Store budget  

Responsible for cash/credit sales control, and reconciliations 

Responsible for compiling month-end reports and cash/credit reconciliation files 

Accurately managing the invoices to ensure that proper accounting principles and controls are in place 

Responsible for investigating to root cause any safety and quality incidents as well as any deviations in inventory or budget 

Managing donations by following the proper Company guidelines 

Managing invoices to ensure that proper accounting principles and controls are in place 

Upholding signing authority for the business license 

 

Leading and Empowering a Team 

Supervise full-time and temporary colleagues including scheduling labor, promoting positive employee morale, managing their performance and development 

Provide training to all colleagues including the back-up coordinator  

Responsible for the hiring process of any new colleagues and the proper on boarding 

Ensuring that hours worked are recorded accurately and on time 

 

Lead and Champion Safety and Quality Culture 

Understand, promote, and apply the Health, Safety and Environmental (HSE) policies and practices to prevent injury, illness, and property damage 

Ensure cleanliness of the Company Outlet Store is maintained in accordance with Company standards  

Communicate and take action on imminent danger situations, hazards, non-conformities, and incident reporting. 

Adhere to relevant HSE programs Behavior Based Safety Programs, Defect Management,  Incident Management 

Manage Quality Recalls 

 

Stakeholder and Relationship Management 

Responsibility to liaise with contacts at other Mdlz sites and Distribution Centers to ensure a steady supply of product samples for the Company Outlet Store 

Responsible for managing the relationship with the property management of the Company Outlet Store and its neighbors  

Manage Internal and External relationships 

 

Job specific requirements: 

College Diploma/Degree. Business and/or management diploma/degree is preferred  

Minimum of 5 years of experience in managing a high-performance team 

Minimum of 2 years of experience working in retail 

Demonstrated computer skills in Microsoft office (Work, Excel, Power Point, and Outlook) 

Demonstrated experience in SAP is preferred 

What extra ingredients you will bring: 

Adaptable – ability to adapt and demonstrates ability to quickly master new tasks and skills with keen attention to detail 

Manual Dexterity— Physically agile and able to move with manual dexterity in fast-paced environment 

Multi-tasker - Ability to multi-task and seamlessly reorganize work effectively in fast paced environment with shifting priorities 

Interpersonal /Customer Service Savvy – Relates well to all kinds of people in organization; and treat team members with respect, openness, and honesty; Inspire trust and collaboration 

Work Ethic - strong performer who demonstrates reliability, an excellent attendance record, excellent team work and strong self-directed individual and group work ethic 

Planning & Priority Setting – possesses ability to quickly identify issues and be able to prioritize to reduce any known value added tasks 

Results oriented-constantly works to achieve results 

Perseverance – pursues tasks with energy, drive and need to finish; does not give up until task is complete 

Excellent Communication Skills (Written & Oral) – ability to accurately record 

Coach – Coach, train and empower new team members; provides in the moment coaching and feedback 

Work schedule:  

Flexibility is required to work weekends 

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.  Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

Casual (No Fixed Hours)

Manufacturing core

Manufacturing
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