Position Summary: 

The Community Service Supervisor oversees the Community Service Program and team to ensure full compliance with contractual expectations, policy and practices for all participants receiving services upon completion of Individual Vocational Assessment and Plan (IVAP).

What You'll Do:

Directly supervise Community Service Specialists while providing coaching, development, and guidance to direct reports.

Ensure professional standards of Community Service staff are maintained.

Provide leadership, training and mentoring to participants in Community Service.

Conduct daily Community Service orientations for participants about to be placed into Community Service assignments.

Develop and enhance Community Service participant skills through goal-setting, mentoring and motivation.

Assist in matching and referring participants to Community Service sites

Meet with management and administrative staff at the Community Service site to assure that assignments mirror the participant’s interest and abilities.

Attend regular Community Service meetings and case conferences in order to resolve Community Service site issues

Oversee Community Service Specialist monitoring of participant attendance at their Community Service sites and/or education or vocational training programs.

Oversee the quality of work site experience and assignment as an effective training and learning experience.

Ensure that staff are utilizing medical and vocational recommendations to make participant job readiness assignments that are consistent with their goals

Conduct weekly reviews of case files of direct reports using quality review tools to measure performance and progress

Implement internal controls to confirm that work and production are consistent with regular policies, procedures, and practices

Submit reports utilizing standardized forms for all work site visits.

Submit assessment reports for all participants placed at sites

Recruit agencies as new Community Service sites through contacting administrative personnel, arranging for presentations by the Community Service Specialist, and maintaining follow-up communication.

You'll be a Great Fit For this Role If:

Bachelor’s Degree in social work or related field, such as psychology, vocational rehabilitation, or occupational rehabilitation from an accredited institution required.  Master’s Degree preferred.

Minimum two (2) years’ experience with economically disadvantaged and/or social service programs.

OR an equivalent combination of related education and experience

Compensation

$64,350-$65,000 per year

Equal Opportunity Employer