COMMUNITY SERVICE PROFESSIONAL 1, 2, or 3
Louisiana Department of State Civil Service
COMMUNITY SERVICE PROFESSIONAL 1, 2, or 3
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COMMUNITY SERVICE PROFESSIONAL 1, 2, or 3
Salary
$3,186.00 - $5,734.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
25-047-DD-CSP
Department
LDH-Capital Area Human Services District
Opening Date
07/17/2025
Closing Date
7/24/2025 11:59 PM Central
+ Description
+ Benefits
About this Job
Why work for CAHS?
+ Vision: CAHS excels at making lives better.
+ Mission: To deliver caring and responsive services, leading to a better tomorrow.
+ Philosophy: CAHS commits to the philosophy that all individuals are valuable members of the community. CAHS exists to help each person(s) served live productively in the location and environment of the choosing and abilities. CAHS staff works as a unified team to provide services and supports that helps person(s) served succeed in work, school, life, and other endeavors they purse.
Join our team of dedicated Community Service Professional and make a positive impact in the lives of those in need. We are seeking a compassionate and professional to join our team and provide essential support to individuals and families in our District. In this role, you will have the opportunity to make a real difference in the lives of others while advancing your career in the behavioral health field.
Minimum Qualifications
Four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
Six years of full-time work experience plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
A bachelor's degree plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere. (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=172650)
Job Duties and Other Information
Job Duties:
+ Develops and implements Plans of Support (POS) for individuals with Developmental Disabilities and their families within 30 days of case assignment and updates POS annually. This process involves scheduling appointments, conducting face to face interviews, assessing the need for services, prioritizing needs, making referrals to other available community resources, making crisis requests for services, planning and the coordination of services. This process involves being highly knowledgeable of available resources in the community. Follows procedures and implements program policy according to the operational guidelines.
+ Schedules and completes thorough interviews to determine the nature and onset of an applicant’s reported disability, family history, developmental history, behavioral health conditions, current natural supports, current and future support needs, and urgency of need.
+ Gathers information to make a determination of eligibility (gathers information from Early Steps applications, school evaluations, medical reports, other service providers, residential providers, etc.)
+ Synthesizes information gathered from interviews and documentation to devise a written Support Profile which summarizes the applicant’s needs and choice of living options.
+ Collaborates with other service providers, agencies, school district staff, social workers, and medical and behavioral health professionals regularly for eligibility, service, and placement purposes.
+ Present information to the Entry Review Team on all denials of eligibility and questionable cases, to assist the team in making a determination of eligibility
+ Complete an Individual Entry Review (IER) (Summarize data from all reports received to substantiate eligibility/ineligibility; determine onset of disability, if person is eligible; determine if substantial deficits exist in adaptive functioning; and determine if the disability is a result of a mental illness) al
+ Develops and monitors Family Support contractual agreements which include individual/agency agreements and one-time purchases. This includes monitoring expenditures quarterly, preparing agreements and invoices, authorizing payment, reviewing timesheets for accuracy, and amending agreements as needed. Also documents and updates all address changes to the individual’s file, OCDD Participant Services Database electronic system, and Louisiana Service Reporting System (LaSRS). Prepares and submits monthly and quarterly reports as requested to supervisor. Attends school transition, ISC meetings or other transition/discharge meetings as needed. Manages demographic changes to OCDD Participant Services Database, Louisiana Clinical Services, and Louisiana Service Reporting System (LaSRS) as needed.
+ Completes Application Request with consumer, family or case manager (requests are taken via telephone, in person, via fax, e-mail, etc.) This information is entered in the Participant Services Database, and ensuring the electronic and physical chart is updated with current documentation, including a current SOA, prior to forwarding to the family support unit.
+ Initiates the Urgent Triage & Diversion (UT&D) process for individuals who do not have a Personal Support Coordinator assigned in the CAHSD/DD office or Support Coordination Agency. Completes the Family Support Application, gathers relevant information to present to management team for possible UT&D cases.
+ Independently acts as the designated ICF/IID certification representative for ICF/IID community homes. Incumbent independently determines if individuals with developmental disabilities meet admission criteria for ICF/IID facilities. Reviews ICF/IID policy and packets for accuracy as required by federal law. Completes a Notice of Medical Certification, Form 142, and forwards to Medicaid Office and providers. Maintains files and social service narrative on all ICF/IID certifications, which may include admissions, transfers, hospitalizations, discharges, death, etc. Communicates with providers and Medicaid Office in regards certification. Follows procedures and implements program policy according to the operational guidelines.
Position-Specific Details:
Appointment Type: Probational or Job Appointment
Career Progression: This position may be filled as a Community Service Professional 1, 2, or 3
Work Schedule: 8 hours per day Monday - Fridayor9 hours per day Monday - Thursday, 4 hours on Friday
Location:Capital Area Human Services District's Developmental Disabilities Division.
Compensation: The minimum salary for this position is as follows:
+ Community Service Professional 1: $18.38/hourly; $1,470.40/bi-weekly
+ Community Service Professional 2: $19.67/hourly; $1,573.60/bi-weekly
+ Community Service Professional 3: $22.52/hourly; $1,801.60/bi-weekly
**Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.
How To Apply:
No Civil Service test score isrequired in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy contact:
Thrinacia.Jenkins2@la.gov
Capital Area Human Services District
12301 Coursey Blvd
Baton Rouge, LA 70816
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
+ New Year's Day
+ Martin Luther King, Jr. Day,
+ Mardi Gras,
+ Good Friday,
+ Memorial Day,
+ Independence Day,
+ Labor Day,
+ Veteran's Day,
+ Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system
+ Teacher's Retirement System of Louisiana (www.trsl.org),
+ Louisiana School Employees Retirement System (www.lsers.net), among others
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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