Essential Duties and Responsibilities
- Conduct outreach presentations to recipients and community members as needed.- Present program education and enrollment options to recipients.
- Develop relationships with community leaders and serve as a liaison with various constituents.
- Act as a point of contact for these agencies to work out issues or help certain cases moving through the enrollment process.
- Serve as liaison between multiple training providers when necessary to benefit our clients.
- Develop and Promote knowledge of community and participate in community events, other activities as needed.
Minimum Requirements
- High School Diploma
- 2-4 years of experience
Preferred Requirements- Technically inclined, with a strong ability to learn and adapt to new systems and tools- 1+ years of customer service experience across various industries- Excellent organizational skills with keen attention to detail- Strong time management abilities, able to prioritize tasks and meet deadlines efficientlyHome Office Requirements - Reliable high-speed internet service- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity - Minimum 5 Mpbs upload speeds EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.